Ratings based on 913 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Virginia Beach
Posted Sep. 1, 2024 on Expedia
Garage was wet and smelly in places. I prepaid for parking via Expedia, then checking out today they again charged my credit card for $21.20 for parking. I hate to try to get through to Expedia after an exhausting trip, but I had to do so and they are handing the double parking fee issue. The room had no microwave although I asked nicely three times to please put one in room. I did not need the giant jacuzzi tub, just one microwave, so I had to come up/down 5 floors to use the one in the lobby 4 or 5 times. They don't provide free coffee in lobby, everything is geared to get guests to use their Bistro. WiFi did not work at first, but their person came up and got it working well. I would not stay here again.
Comment from Hotel Management
Sep. 11, 2024 by Management, Hotel Management
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A traveller from San Diego
Posted Sep. 1, 2024 on Expedia
Great customer service very convenient location
Comment from Hotel Management
Sep. 10, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Posted Aug. 29, 2024 on Expedia
*
Comment from Hotel Management
Sep. 10, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Posted Aug. 26, 2024 on Expedia
Property and room were great. Bar downstairs detracted from the property.
Comment from Hotel Management
Sep. 10, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Good access to the Metro line.
Posted Aug. 18, 2024 on HotelsThe stay was fine. Bear in mind that your room will not receive daily maid service. Which is okay - but it used to be the norm.
Comment from Hotel Management
Aug. 19, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Posted Aug. 13, 2024 on Expedia
I felt the parking lot was unsafe and wasn’t comfortable. I was also charged $10. a night for parking after I was given a free parking pass. The entire experience was below average.
Comment from Hotel Management
Aug. 19, 2024 by Management, Hotel Management
Good day, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your previous stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A traveller from Calgary
Posted Aug. 10, 2024 on Expedia
This is with in business district, close to a Mall & Transit.
Comment from Hotel Management
Aug. 19, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Nice
Posted Aug. 8, 2024 on HotelsVery nice hotel.
Comment from Hotel Management
Aug. 19, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Posted Aug. 6, 2024 on Expedia
Thank you so very much!
Comment from Hotel Management
Aug. 19, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Management, Hotel Management
Thank you for staying at Courtyard Tysons McLean!
