Note fondée sur 379 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Ruchela, Gestion de l’hôtel
Dear Michael,Thank you for your perfect score! We are thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back in the near future!Warm regards,Ruchela Kumarasinghe General Manager Quest Mont Albert
par un voyageur
Publié le 4 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2019 par Quest Mont Albert, Gestion de l’hôtel
Thank you for your great 4-star review! It was a pleasure to have you here. If you’re traveling to our area again soon, please do not hesitate to contact us. We are looking forward to seeing you again!
Kind regards,
Quest Mont Albert team
par un voyageur
Publié le 17 août 2024 sur Hotels
Nice place and spacious room.
Commentaires de Gestion de l’hôtel
17 août 2024 par Jassi, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your feedback and for giving us a perfect 10 out of 10! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be a nice place with spacious rooms.At Quest Mont Albert, our goal is to provide all our guests with a comfortable and memorable experience, so it's always rewarding to know when we've succeeded. Your kind words are greatly appreciated, and they serve as motivation for our team to continue delivering the highest standards of service.If there’s anything else we can do to make your next stay even better, please don't hesitate to reach out to us. We look forward to welcoming you back to Quest Mont Albert on your next visit.Best Regards,Quest Mont Albert Team
par un voyageur
Publié le 17 août 2024 sur Wotif
The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you
Commentaires de Gestion de l’hôtel
17 août 2024 par Jassi, Gestion de l’hôtel
Dear Jo,Thank you so much for your kind review and for taking the time to share your experience with us. We're delighted to hear that you found our reception excellent and that our staff made you feel welcomed and well taken care of. Providing outstanding service is our top priority, and it’s wonderful to know that our team made such a positive impression on your stay.Your feedback means a lot to us, and we appreciate your 4 out of 5 rating. If there’s anything we can do to make your next visit even better, please don't hesitate to let us know. We’re always striving to improve and ensure every guest has a five-star experience.We hope to have the pleasure of welcoming you back to Quest Mont Albert in the future!Best Regards,Quest Mont Albert Team
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Jassi, Gestion de l’hôtel
Dear Scott,Thank you for sharing your feedback and for taking the time to review your stay with us. While we're glad you chose Quest Mont Albert, we're sorry to see that your experience didn’t fully meet your expectations.We strive to provide a welcoming and comfortable environment for all our guests, so it's important to us to understand where we might have fallen short during your stay. If there's anything specific you believe we could improve upon, we would greatly appreciate any additional insights you could share.Your feedback is invaluable as it helps us to enhance our services and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Best Regards,Quest Mont Albert Team
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Jassi, Gestion de l’hôtel
Dear Kumutha,Thank you for your fantastic 10 out of 10 review! We’re absolutely thrilled to hear that you had such a positive experience during your stay at Quest Mont Albert.Providing our guests with exceptional service and a memorable stay is what we strive for, and it’s wonderful to know that we hit the mark for you. Your kind words are a great encouragement to our team, and we truly appreciate you taking the time to share your feedback.We look forward to welcoming you back on your next visit and continuing to provide you with the high level of service you’ve come to expect from us.Best Regards,Quest Mont Albert Team
par un voyageur
Publié le 6 août 2024 sur Wotif
Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.
par un voyageur
Publié le 26 juill. 2024 sur Wotif
Quest is easy quiet location with clean rooms and friendly staff
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Jassi, Gestion de l’hôtel
Dear Peter, Thank you for taking the time to share your wonderful feedback on Wotif. We are thrilled to hear that you enjoyed your stay at Quest and appreciated our convenient, quiet location. Ensuring our guests have a peaceful and comfortable experience is one of our top priorities, so it's fantastic to know we met your expectations.We take great pride in maintaining clean and welcoming rooms, and your kind words affirm our dedication to providing a high standard of cleanliness. Additionally, our team strives to offer friendly and attentive service, and it's gratifying to hear that their efforts contributed positively to your stay.Your feedback is invaluable to us and serves as a great motivation for our staff to continue delivering excellent service. We look forward to welcoming you back to Quest in the future and hope your next stay will be just as enjoyable.Best Regards, Quest Mont Albert Team.
par un voyageur
Publié le 18 juill. 2024 sur Wotif
Met our requirements for proximity
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Ruchela, Gestion de l’hôtel
Dear Richard,Thank you for your review! We're glad to hear that we met your requirements for proximity.We would love to provide you with a 5/5 experience next time. Please feel free to share any suggestions on what we can do to make that happen. Your feedback is invaluable to us.Looking forward to welcoming you back to Quest Mont Albert.Warm regards,Ruchela KumarasingheProperty ManagerQuest Mont Albert
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Ruchela Kumarasinghe, Gestion de l’hôtel
Dear Derek,Thank you so much for your wonderful review! We are thrilled to hear that you found our staff pleasant, friendly, and helpful. It's great to know that our location suited your needs, providing easy access to public transport, shops, and restaurants.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Warm regards,Ruchela KumarasingheProperty ManagerQuest Mont Albert
