Note fondée sur 337 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2019 sur Hotels
Quartier moyennement sécurisant.
Commentaires de Gestion de l’hôtel
18 juill. 2019 par General Manager, Gestion de l’hôtel
Dear Franck,
Thank you for your feedback. We can assure you that we are regarded as being in a very safe neighborhood and we apologize for any uneasiness you have. Nonetheless, we hope you enjoyed your accommodations and should your travels bring you back to the area, we would love to have you again.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Horrendously bad and unsafe neighborhood. Rude help, horrible so called breakfast.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Cristy, Thank you for your feedback. We understand how unsettling it can be to feel unsafe, and we want to assure you that safety is our top priority. We’re truly sorry that your experience with our service and breakfast didn’t meet your expectations. Your input is invaluable as we strive to improve. It was a pleasure having you here, and we hope to welcome you back for a much better stay in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Good, but wanting just a bit more.
Publié le 29 sept. 2024 sur HotelsHotel was a bit runs down. The breakfast was spartan. Everything could have benefitted from a little more upkeep. Good location next to freeway. Convenient access to Memphis and nearby attractions. Casino was across the freeway.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Binh,Thank you for your feedback. It's great to hear you appreciated our convenient location and easy access to nearby attractions, but it's disappointing that our hotel's condition and breakfast didn't meet your expectations. Your comments will be shared with the team for improvement, and we hope to welcome you back for an even better stay!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Hotels
This property is poorly rated because of old building and needs updating, cleaned and staff was doing nails at counter when I arrived. Would not put us in a room facing our parked vehicle because of third party booking. Felt unsafe in location. The front desk in morning was on his phone watching videos with volume loud. Told him someone peed all over the toilet in lobby, he did not get up and clean it as long as I was there. Old bug nest along baseboards. Never ever will stay in that location again. They need to shape up and get professional help. I did not sleep that night.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Theresa,Thank you for sharing your feedback. We're sorry your stay did not meet your expectations. Rest assured, your thoughts will be discussed internally with the appropriate teams, and we'll strive to keep our property clean and well-maintained. We hope to have a chance to change your perceptions in the future.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Staff was friendly and upbeat. Continental breakfast was very nice with alot of options.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ronald,Thank you for your perfect rating! We're glad you enjoyed our team's friendly demeanor and service, as well as our breakfast offerings and delicious variety. It was a pleasure having you here at Quality Inn West Memphis I-40, and we hope to welcome you back for another great stay very soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I don’t mind outdated at all but if it’s also grungy and broken not cool
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James,Thank you for your feedback. We are disappointed your visit was not ideal, and we apologize for any concerns you had. Our team is always ready to assist however we can if you have questions or issues, so please never hesitate to let us know. It was an honor having you as a guest, and we hope to see you again soon.
