Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2023 par Rachel, Gestion de l’hôtel
Thank you for taking the time to complete review regarding your recent stay at Quality Inn.
par Gwenaelle de Paris
2 nuits à Michigan City
Publié le 4 juin 2015 sur HotelsAccueil très sympa, chambre confortable et propre.
Petit déjeuner ok mis à part les bagels mal dégelé du premier jour.
Quartier de restaurant et supermarchés mais pas très loin de Indiana Dunes National Lakeshore, très bien pour la plage ou la randonnée.
par agnes de toulouse
Bon hotel
Publié le 24 janv. 2014 sur HotelsPetit déjeuner gargantuesque, proche de l'outlet ideal
par un voyageur
Publié le 10 sept. 2024
The hotel is right off the highway, so it is very convenient but not exactly beautiful. Straight up the road is a lovely downtown area with many local restaurants and a lakeside park. I was very impressed with the lakeside area of Michigan City.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rolf,Thank you for your feedback! We're glad you found the hotel's location convenient and appreciated the nearby downtown area and lakeside park. While the highway proximity may impact the hotel's aesthetic, we’re pleased to hear you enjoyed the local attractions in Michigan City. We hope to welcome you back and provide a more enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
Out dated hotel that has no elevator so u have to carry all of ur bags up a flight of stairs…
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Makiyo,Thank you for sharing your thoughts. We understand the inconvenience of carrying bags up the stairs, and we're sorry for any discomfort this caused. Your feedback about the hotel's condition is appreciated, and we'll take it into account for future improvements. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Great place
Publié le 28 août 2024 sur HotelsGreat place to stay will stay there again
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jesus,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and that you’re considering staying here again. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and your positive comments confirm we're on the right track. We look forward to welcoming you back and hope to make your next visit just as enjoyable. Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
The room is clean but the door lock and toilet are old. The lock stuck sometimes and the toilet won't flush clean the first time. One day the coffee was out.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jiafan,Thank you for your feedback. We’re glad to hear the room was clean, but we apologize for the issues with the door lock, toilet, and coffee availability. We'll address these maintenance concerns with our team to ensure they are promptly resolved. Your comments are valuable to us, and we appreciate you bringing these to our attention. We hope to provide a more comfortable stay during your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
When we checked in we reserved a cot, however they did not provide us with blankets. When asked to get a sheet and blanket the guy at the front desk said they do not have extra blankets
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amanda,We are sorry to hear about the issue with the cot and blankets during your stay. It’s unacceptable that you were not provided with the necessary bedding, and we understand how frustrating that must have been. We will address this situation with our team to ensure we have adequate supplies and that staff are prepared to handle such requests. We hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Being my first time fir an stay there cleanising if some area should have been completed before my arrival. Also eating areas not sufficiently cleaned, along with dispense juice and pop machine.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tracey,Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. It’s concerning to hear that certain areas were not properly cleaned before your arrival and that the eating areas and beverage dispensers were not up to standard. We take these concerns seriously and will address them with our housekeeping and maintenance teams to ensure a higher level of cleanliness and service. We appreciate your input and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
