Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Boucherville
Publié le 23 mai 2023 sur Expedia
The carpets were dirty and there a bad smell in the room… probably humidity…
Commentaires de Gestion de l’hôtel
23 mai 2023 par General Manager, Gestion de l’hôtel
Dear Sebastien,Maintaining a clean and fresh environment for our guests is a top priority, and we regret that we fell short in this regard during your stay. Please rest assured that we take your comments seriously, and we will address these issues with our housekeeping team to ensure that they are thoroughly addressed and resolved. Your comfort and satisfaction are important to us, and we appreciate you bringing these concerns to our attention. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Hi priced for not having a jacuzzi in the pool area. Great hotel to stay at if money isn’t an issue.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Ricky,Thank you for staying at the Country Inn and Suites in Roseville. We value your feedback about the lack of a hot tub. We will use your comments to improve the service quality at our hotel for future guests. Thank you for staying with us, and we hope to see you again soon. Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Juan,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Overall appearance.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Christine,Thank you for your feedback! We're glad you were pleased with the overall appearance of our hotel, and we look forward to welcoming you back to Country Inn & Suites by Radisson, Roseville, MN, for another great stay!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
We checked into our room and as preparing for an evening out, we found out that the room air conditioner drain had broken and we had a flooded corner of our room/carpet.
We accepted the fact, spent the night in that room, but requested and we able to get a different room for the next night. That was appreciated since a busy weekend.
We requested a credit or a free night of lodging and we were given nothing for our inconvenience.
It was considered by the front desk but nothing was done about it.
Then the second room's air conditioner unit had a fan that sounded like a small jet engine. We turned off the unit so we could sleep.
Otherwise, the majority of the staff was great and friendly. Obviously we will use a different hotel next time
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Joseph, Thank you for staying at the Country Inn and Suites in Roseville. We apologize that you did not enjoy your stay with us. Please consider us in the future so we can host you properly. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Shawn,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Tracie,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Heidi,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great stay for a work
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Krista,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
par un voyageur de Winnipeg
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Matt Dittemore, Gestion de l’hôtel
Dear Esteban,Thank you for staying at the Country Inn and Suites Roseville. We are glad you enjoyed your stay and look forward to hosting you in the future. Kind Regards,Matt DittemoreGuest Service Manager
