Note fondée sur 737 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
I was initially put off by the exterior of the building and since I was traveling alone, I was a little nervous about being put on ground level clear in the far back of the building near a wooded area. Outside my room there were hundreds of cigarette butts and quite a bit of trash. However, my room was clean enough and the AC did a good job keeping up even though it was 90 degrees outside. The bed was ok. The shower, once I figured it out, was nice and hot with good water pressure. Overall I was satisfied with my stay for the price I paid.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marcey,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Maz K.#Team6
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
The only negative thing I can say, is that the room smelled musty.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jennifer,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
par un voyageur
No bad at all
Publié le 26 août 2024 sur HotelsRoom was neat and clean. Seemed to just been renovated recently. Area around hotel not the best, but the stay was comfortable and quite!
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jack,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Raul,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tanya, Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit. Natalie #team6
par un voyageur
Publié le 11 août 2024 sur Expedia
I like that its located next to a Starbucks
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rebecca, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Rooms look good but they hide lots of issues
Publié le 4 août 2024 sur HotelsMy first room key didn't work, when I finally got into the room there was standing water on the floor everywhere. Not like a flood, but like it was coming through the floor. Half an hour later they moved me to an upstairs floor. The manager who came was very nice. The room LOOKED fine. I got undressed and dragged all my luggage from the car only to find the sheets and pillows were wet. Not just a little wet. Like washed the sheets and put them straight on the bed from the machine, wet. I was so exhausted after driving all day I put down towels on the bed and slept anyway. Barely slept. The next morning I asked the front desk to have to manager call me. He never did. This hotel is a disaster. I should have been refunded at the very least.
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mark,We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Maz K.#Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
