Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Anais de Orgon
Hôtel superbe
Publié le 25 août 2014 sur HotelsTrès bel hôtel et sur une plage superbe
par un voyageur de miami
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Silvia, Thank you for rating your pleasant experience at The Ritz-Carlton, Naples. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city.Regards,Chris Hynes
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Dan, We are happy you chose The Ritz-Carlton, Naples, for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Regards, Chris Hynes
par un voyageur
Publié le 21 sept. 2024 sur Hotels
I had a wonderful stay at the Ritz-Carlton in Naples. The luxurious atmosphere, stunning ocean views, and exceptional service made it truly memorable. The staff was incredibly attentive, and the amenities were top-notch.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Christy, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. As you stated, our hotel provides our guests with amazing views, and we are delighted this was the highlight of your visit. We hope The Ritz-Carlton, Naples is your first choice the next time you visit the city, and we wish you all the best with your travels. Regards, Chris Hynes
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Always clean, elegant and convenient. The beach doesn’t disappoint with chairs, table, towels and cold drinks! Love it
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Michael, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about The Ritz-Carlton, Naples! We are delighted that you thoroughly enjoyed your stay, most notably our beach amenities. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon. Regards, Chris Hynes
par un voyageur
Don’t you dare touch the minibar!
Publié le 18 sept. 2024 sur HotelsThe room was 1500/night. The room was outfitted with a system that if you moved anything in the minibar for more than 30 seconds it charged you. So they trusted I would pay 1500 but were worried I would steal a snickers?
Also they only offered valet and charged extra for the service. They also charged you for WiFi.
The rooms were dated.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Leonardo, It was a pleasure having you as our guest at The Ritz-Carlton, Naples. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your rating. We look forward to hosting you again soon.Regards,Chris Hynes
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The service staff was amazing and the property is well kept. The only issue we had was with the shower pressure and the hot water temperature going in and out.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Chris Hynes , Gestion de l’hôtel
Dear Hiren, It is wonderful to hear how much you enjoyed your stay at The Ritz-Carlton, Naples. We're particularly pleased that you enjoyed the friendly staff and pleasing accommodations. We have noted your feedback about the bathroom issues and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future.Regards,Chris Hynes
par un voyageur de Frisco
Publié le 30 août 2024 sur Expedia
The staff was wonderful. The Spa was great! Restaurants in the hotel were all really good!! The beach and pools were really clean and well kept.
Commentaires de Gestion de l’hôtel
31 août 2024 par Chris Hynes , Gestion de l’hôtel
Dear Albana, Thank you for the wonderful review of The Ritz-Carlton, Naples. We are thrilled to read about your stay and how much you enjoyed our beach, well-kept pool, restaurants, and spa. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit to the city.Regards,Chris Hynes
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Chris Hynes , Gestion de l’hôtel
Dear Teresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are pleased you enjoyed your stay. It was our pleasure hosting you at The Ritz-Carlton, Naples; we hope to see you again soon. Regards,Chris Hynes
