Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
New Smyrna Beach condo
Publié le 9 mai 2024 sur HomeAwayThis was a great place for us. We were able to bring our dog and enjoyed lots of shady trails to walk him. The pool was clean and quiet. The beach access was easy. The unit was well stocked with kitchen equipment for cooking. The only problem was the guest bathroom which clogged easily. Fortunately there was a plunger to clear it with. We also had some misunderstanding about the WiFi connection code as it was misspelled in the text we received and the check out time was told as 11:00 and 10:00. Overall we were happy and would like to return sometime.
par un voyageur de Ocala, Florida
Clean villa, nice neighborhood
Publié le 6 janv. 2024 sur HomeAwayWe had a poor experience with the check in process, the management company needs to work on improving communication.
The door code supplied did not work… we called Vacasa and 45 minutes or so later, we got supplied with the lockbox code and used that key to get in. It was inconvenient having only one key, but the key code box needed to be replaced.
When we got inside, the villa was clean and well stocked.
-tv in family room did not work and the fan in the master bedroom could not be turned off.
It was cool outside, so we adjusted it to blow the air away from us.
- a very nice maintenance man came the next day and spent about an hour working on the tv(had to switch out cable boxes), he said the fan and the key code box could not be repaired/replaced until after we left.
The codes to the gym and pool were also outdated, we got the correct codes from a nice lady at the pool.
Positive notes- we enjoyed our stay at this villa. The neighborhood and neighbors very nice and we enjoyed the amenities. Nice trails to walk our dog.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Lisa, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the door code and TV issues you have encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!
par un voyageur
Great place to stay!
Publié le 11 août 2023 sur HomeAwayLocation was convenient to beach and Flagner Ave! The pool was very nice. The community was very quiet, beautiful with the all the plants, trees, etc and great for walking dogs. Highly recommend and would stay again!
par un voyageur
Quiet Place Walk to Beach
Publié le 30 juin 2023 sur HomeAwayThis place had everything we needed and we loved being able to walk down to the beach. Our 15-year-old rode her bike and long board all around the beautiful neighborhood. Our dog enjoyed his long walks as well. There were plenty of nice restaurants within a short drive and we found a great little surf shop 2 miles up the road and signed our daughter up for a surfing lesson. It was the perfect, relaxing family vacation away from all of the crowds but close enough to anything you might want to do.
par un voyageur de Orlando
Just as adverstised
Publié le 9 avr. 2023 sur HomeAwayCozy villa. Nice to have on-suite bathroom for both bedrooms. Great to be able to bring our dog along. Wish there was a Keurig (there's a traditional coffee maker, but no Keurig).
par un voyageur
Family Race Vaca
Publié le 20 févr. 2023 sur HomeAwayWe stayes at this property with four adults. The location, facility and unti were all exactly as advertised. Our only complaint was that the floors were obviously not cleaned. 30 minutes after exiting the shower, our feet were black. And this was not sand from the beach, it was simply dirty. Wear shoes or socks! Wouldnt prevent us from staying again, but id hope the cleaning crew aouls WASH the floors next time and not simply sweep. Other than that, the place was excellent!!!
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Leslie, we're so glad you enjoyed your stay. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future.
par un voyageur
the place is fine but the beach was close most of the time even if ask before if everything was ok I
Publié le 8 déc. 2022 sur HomeAwayThe property is clean. It is in need of smalll things to be fixed like the toilet set, it also needs refreshing in general but nothing to be worried.
par un voyageur
Home away from home!
Publié le 17 juill. 2022 sur HomeAwayPerfection, from start to finish! We will be back!
par un voyageur
Pet fee
Publié le 19 juin 2022 sur HomeAwayWe really enjoyed our stay. We ended not bringing our dog and would like the pet fee returned if possible. Thanks.
par un voyageur
Very nice
Publié le 16 mai 2022 sur HomeAwayLiked the set up of the villa.. liked the location and love having a little more shade than beach front. Especially nice to have a washer and dryer....so convenient. A little dated but what was important to us was the cleanliness!
