Note fondée sur 23 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
42 % des clients le recommandent
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Short but cool.

Publié le 7 mai 2024 sur Hotels
It was a very short stay in preparation for a party.
5 sur 5
par un voyageur

Publié le 20 août 2023 sur Expedia
Very handy and clean
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 août 2022 sur Hotels
4 sur 5
par un voyageur

Publié le 29 mai 2022 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
11 juin 2022 par ARDESHIR , Gestion de l’hôtel
THANKS VERY MUCH
1 sur 5
par un voyageur

Publié le 25 avr. 2022 sur Hotels
We got there to be told no rooms available despite booking over a month ago, the man on reception was very unhelpful and did not even try to suggest a solution. We had to book alternative hotel at such short notice we were miles away from city centre
Commentaires de Gestion de l’hôtel
4 mai 2022 par sleeperdorm, Gestion de l’hôtel
hi.i am the owner .i was in reception.you didn't book with us.i talked to the person on the phone for you.i asked you if you need a taxi .our hotel was fully booked.what could i do more for you?the review should be honest . best regards
1 sur 5
par un voyageur

Publié le 31 juill. 2019 sur Expedia
Well... where to start? I would begin to rate this property at 0* if i could, simply the WORST i have ever stayed Upon checking in, the acommodation charged us a ‘deposit’ of £20.00 therefore totalling to £60.00, which was NOT highlighted in the hotels terms on expedia when reserving the room Upon arriving at the room, the condition or layout looked nothing that were shown on the hotels description, and apparently this was an ‘upgrade’ 😮🤔, cracked walls, no curtain on the shower? The following morning my friends decided to shower and had placed a towel on the chair to save this getting wet. Unfortunately, this had left a SMALL wet patch on the chair... when trying to check out, i was faced with a man who had the most rude and awful customer service i have ever witnessed in the industry, he stated that the stain left on the chair was alcohol, i stated in my defence this was not the case and was a simple patch of water left from the towel... I had as a result lost £20.00 of my deposit... Overall Staff rude Rooms not up to standard Hotels terms not updated correctly Would not recomment
1 sur 5
par un voyageur de oxford

Extremely disappointing

Publié le 19 oct. 2018 sur Expedia
Our room, though a good size stank of smoke , the blind was completely missing on the window , there was a large wet patch on the carpet and the shower door was broken . Very disappointing
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Station Town

Great location and friendly staff

Publié le 29 août 2018 sur Expedia
It was good for what you pay, great location and friendly staff. Stayed over on my birthday and staff had put up banners and balloons which was great. Room was clean and hotel
Commentaires de Gestion de l’hôtel
3 sept. 2018 par Manager, Gestion de l’hôtel
Dear Guest, Thank you so much for your feedback. Guest feedback is very important for us. We are happy you like our hotel and services. We look forward to welcome you again at Sleeperdorm on your next trip Best Regards Ahsan Manager Sleeperdorm
4 sur 5
par un voyageur

Great hostel

Publié le 20 août 2018 sur Hotels
Good hotel, clean rooms and great location. Staff was friendly and helpful.
Commentaires de Gestion de l’hôtel
23 août 2018 par Ahsan Manager Sleeperdorm, Gestion de l’hôtel
Dear Guest, Thank you so much for your feedback. Guest feedback is very important for us. We are happy you like our hotel and our staff. We look forward to welcome you again at Sleeperdorm on your next trip Best Regards
5 sur 5
par un voyageur

Publié le 16 juin 2018 sur Hotels
We stayed 1 night as we went the Ed Sheeran concert it was in walking distance to the stadium wich was amazing the beds are not comfy but it was ok for 1 night! It was clean and staff were friendly
Commentaires de Gestion de l’hôtel
20 juin 2018 par Ian Nicholls. General Manager, Gestion de l’hôtel
Dear Adele, Thank you for your feedback, We trust you had an enjoyable night at Ed Sherran? I'm sorry to hear that you didn't find the bed comfortable, these are hotel quality mattresses, possibly not what your used to with your own bed. We look forward to welcoming you again on your next trip to Newcastle.
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