Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beach getaway
Publié le 25 août 2024 sur HomeAwayVery close to beach and Newport pier
par un voyageur
Newport in May
Publié le 6 mai 2024 sur HomeAwayFresh, clean and convenient home for a weekender in Newport!
par un voyageur
Beach vacation
Publié le 28 juill. 2023 sur HomeAwayGreat location
par un voyageur
Great Location
Publié le 23 juin 2023 sur HomeAwayThe location is prime. Nice 3 bed 2 bath old unit. Not much ventilation built in 1970 we had to air out the place when we got in. The Garage is intended for economy sized car. We scratched our rental because the owners put up bars on both sides of the single car garage to prevent hitting the sides. Basically the single garage has ~ 8" less than it should and it is a very tight fit for a Full sized vehicle or SUV. Other than those 2 things great place.
Commentaires de Gestion de l’hôtel
23 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Randy, thank you for your feedback. While we are happy you were able to enjoy the views and amenities of this home, we are deeply saddened to hear of your experience with the parking. We always want you to have the best time with your family. Every piece of feedback is important; that is where we monitor the improvements we can make to the vacation home as well as the amenities it needs. We thank you for sending that feedback to help us continue improving our services.
par un voyageur
Perfect location!
Publié le 3 mars 2023 sur HomeAwayWalking distance to beach, pier, shops and restaurants…place is very clean!
par un voyageur
Great but needs a touch up
Publié le 30 déc. 2022 sur HomeAwayThe location is amazing and the layout is great for everyone. The only issue was the cleanliness and the deterioration of the property. It is clearly in need of touch ups inside and out that are not depicted in the photos. Rust is on the guest bathroom and the exterior stucco is falling off in chunks. If you can get around that it is a great location to go to the park with your kids and the beach. It is also walkable to the main pier for the bars and restaurants. Laundry and garage were great but don’t expect to get anything more than a mid size suv inside.
Commentaires de Gestion de l’hôtel
23 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We apologize if you felt the home was not on par with our cleanliness standards and some amenities need to be updated. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We look forward to hosting your next stay!
par un voyageur
Loud neighbors, Thin walls, Sparse silverware, Sand in washer, bad WIFI
Publié le 1 nov. 2022 sur HomeAwayThe unit has very thin walls, we could hear everything in the adjoining unit, living room was same wall as our bedroom. Loud music, loud talkers. The unit above us was worse. They brought home girls at the wee hours of the morning, high heels clicking on the floor, our ceiling.
Once they stopped walking around , we could hear everything else they were doing.
The only spoons in the kitchen were 3 very large serving spoons,
it made cereal, yougurt a challenge.
No directions for the TV. Took us awhile to find the channels that worked, cable and roku did not, finally found you tube TV to be the ticket to watch sports.
Then we attempted to do a small load of laundry, when we went to pull our clothes out of washer, they were covered in sand. We removed our clothes, and had to wipe out the washer with a towel, the bottom was full of sand. We ran the washer empty, wiped in out again, then washed our clothes again. They were still sandy, but a lot of it came off in the dryer.
The WIFI was sporadic . It would work for 2-4 minutes , then quite for 30 - 60 seconds. very annoying.
We will not rent this unit again.
par un voyageur
Unclean, very hard to work with
Publié le 26 mars 2022 sur HomeAwayWe had a bad experience here. When we first got here we had some issues and sat on hold for 35 minutes before we can get a hold of anyone. The place felt very unclean and not kept up. Will not return to Vacasa.
par un voyageur
Okay for the price
Publié le 21 févr. 2022 sur HomeAwayOverall we enjoyed our stay however there were a lot of cons so probably would not stay again.
Pros: location was great, amazing spot by the water. Check in was easy. Towels were available for all of us and clean. Had some amenities: blow dryer, soap, shampoo conditioner. Had beach towels and a garage spot. When we asked for blankets someone had brought new ones over the next day since none were at the house and it was a cold weekend.
Cons: the property was listed at 2 queens and one king. There was two fulls and a queen bed. This to me was absolutely unacceptable as I would not have reserved the spot with the current bed situation. I messaged them regarding it and without even a response from the property they changed the listing on vrbo to two doubles and a queen. House was run down a bit but you get what you pay for. It’s old but not dirty. WiFi did not work the entire weekend which seems like a previous review had mentioned this so not sure why they did not fix it.
par un voyageur
Nice Gem in Balboa
Publié le 16 févr. 2022 sur HomeAwayWe reserved this property because we were bringing grandpa who had a walker and wheelchair. The tile floors and walk-in shower in the master bedroom were great to have as well as the recliner, all located on the street level.
Also being on Balboa Island parking is tough and the included parking slot in garage is a good little bonus. Location to the pier by walking a couple blocks down the ocean path was great in the morning for a donut and oysters at lunch.
Upon arrival everything was clean. You can hear people upstairs fairly well.
Overall for the price we paid for the week it was great and we would think about renting here again. Communication from Vacasa was slow when it came to fixing the wifi and grill - sent email on Wednesday and they showed up on Friday without warning. Hopefully all has been fixed since we left.
