Note fondée sur 24 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
83 % des clients le recommandent
3,5 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

A decent hotel

Publié le 17 déc. 2022 sur Hotels
Overall the hotel was decent and the staff is really helpful. What they lack in terms of establishment, they make up for it with their service team. We had breakfast and dinner and it was decent.
Commentaires de Gestion de l’hôtel
17 déc. 2022 par Srini, Gestion de l’hôtel
Thank you for the feedback and we are happy you enjoyed your stay.All staffs are intimated about your love for the service.We welcome you with family once again
4 sur 5
par un voyageur

Publié le 13 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2022 par Hari, Gestion de l’hôtel
Dear Guest, We appreciate and thankful for your kind review and we welcome you again with family and friends
2 sur 5
par un voyageur

Publié le 26 janv. 2020 sur Hotels
AC rooms not provided. Free breakfast not provided, they were not informed about free dinner. Details of accommodation like Ac/ free dinner/ Free breakfast not shown in invoice or receipt
Commentaires de Gestion de l’hôtel
29 janv. 2020 par HARI KUMAR, Gestion de l’hôtel
PLEASE INFORM ME THE RESERVATION ID NUMBER / , NAME OF THE GUEST & DATE OF STAY IN OUR HOTEL, THEN ONLY I CAN RESPOND TO IT
2 sur 5
par un voyageur

Good Location, bad ambiance

Publié le 13 janv. 2020 sur Hotels
Not worth the price. Very disappointed. The front desk folks not helpful at check in and the rooms are mediocre The area around the hotel is nice and close to the beach
Commentaires de Gestion de l’hôtel
14 janv. 2020 par C S HARI KUMAR, Gestion de l’hôtel
I AM SO SORRY TO READ ABOUT AN OPNION OF ONE OF THE GUEST WHO STAYED IN OUR HOTEL. IT WAS UNFORTUNATELY HAPPENED, ANYWAY WE WILL TRY OUR LEVEL BEST TO AVOID THIS TYPE OF INCIDENTS.. SOME TIME IT WILL BE HAPPENED DUE TO PEAKEST RUSH IN OUR HOTEL. I AM SO SORRY TO INFORM YOU THAT DID N'T TELL ANY COMPLIENTS TO THE MANAGER. ANYWAY WE WILL TAKE THIS ISSUE AS SERIOUS. WE HAVE RECEIVED LOT OF GOOD OPNIONS ABOUT THE CLEANINGNESS , SERVICES OF OUR HOTEL. PLEASE GOTHROUGH THE PREVIOUS OPNIONS ABOUT OUR HOTEL. WITH REGARDS , MANAGER
5 sur 5
par un voyageur

Fantastic stay at Marine Palace Hotel

Publié le 13 mars 2019 sur Hotels
Fantastic staff, Fantastic location, Fantastic food Manager Harrie and staff arranged our pick up at Trivandrum Airport and transfer to the Hotel Marine Palace. They also arranged all our trips and tours with private air conditioned car and driver guide. We visited Temple Elephant parades, Tea Plantations, A trip to the tip of India where the Oceons meet and a spectacular boat trip in the Back Waters all recommended by staff. The hotel public areas and our rooms were spotlessly clean and my room was spacious with fine shower suite and access to a veranda overlooking the Arabian Sea and beautiful sandy beach. Location was central for lots of shops and restaurants but also quiet and peaceful. Can’t thank staff enough, they looked after us very well. Harrie booked or train for our onward journey to Kochi and was there at the station when we arrived by taxie. He accompanied us to our train carriage and ensured all was good for us and we knew where to go when we arrived at Kochi for our further stay there. We will defiantly be back and HIGHLY RECOMEND THIS HOTEL TO OTHERS.
Commentaires de Gestion de l’hôtel
20 mars 2019 par HARI, Gestion de l’hôtel
DEAR MADAM/SIR, THANK YOU VERY MUCH FOR YOUR VALUABLE COMMANDS ABOUT OUR HOTEL. YOUR COMMANDS & SUGESSITIONS WILL HELP US TO TAKE MORE RESPONSIBILITIES IN FUTURE FOR THE COMFORT & HAPPY STAY OF THE GUESTS. I HOPE THAT YOU WILL AGAIN COME TO OUR HOTEL AS YOU INFORMED ME. ONCE AGAIN I THANKS FOR ALL SAFFS IN HOTEL MARINE PALACE FOR YOUR VALUABLE COMANDS WITH REGARDS HARI KUMAR MANAGER HOTEL MARINE PALACE KOVALAM BEACH
4 sur 5
par un voyageur

Publié le 7 déc. 2017 sur Hotels
stayed in a family suite - it was ok, but overpriced
Commentaires de Gestion de l’hôtel
16 janv. 2018 par Hari Kumar, Gestion de l’hôtel
Marine Suite room is just like an apartment, a big balcony with sea view, A big Drawing & Dinning hall, very big bath room & Bed room. definately it is not very high.
4 sur 5
par un voyageur

ビールが安い

Publié le 27 févr. 2017 sur Hotels
ここのレストランはケーララ州の禁酒法下でのライセンスを持っている。そのうえ合法、非合法を問わずビール大瓶1本、200ルピーが他のレストランや他の地域の相場であっが、このホテルは140ルピーと安い。そのため地元インド人も朝昼晩と何人も途切れることなくビールを飲みにくる客がいた。 今回旅行でこのホテルは唯一、蚊が入ってきた。バストイレ室の換気扇の外または内側に防護網がないからだ。夜寝るときはバストイレ室のドアを確実に閉めて寝た。 プールにはデッキチェアも何脚かあり、毎朝消毒もしているので安心できる。マネージャーも親切であった。ただ、宿泊条件を見落としたのか、他のホテルはすべて朝食込みであったが、このホテルは別料金であった。
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Pevensey Bay East Sussex

Basic Hotel close to the beach and restaurants

Publié le 6 janv. 2017 sur Expedia
Pour : Clean Friendly and very helpful throughout our stay.
Contre : Dining room could do with a bit of redecoration and extra lighting.
Emplacement : Excellent location near to the beach with plenty of taxis to lots of sightseeing at very reasonable prices.
The hotel was basic but very clean and tidy. Clean sheets and towels every day. Room cleaned every day. Bed very comfortable and Air Con and Fan in every room. Staff very friendly and helpful when my husband fell ill one night. Would recommend to anyone wanting just basic hotel room. Breakfast very good but dining room a bit dingy. It is situated in the mainly Indian part of Lighthouse Beach and although very busy with Indian tourists at Christmas and New Year absolutely no problems. Excellent service by Hotel staff.
1 sur 5
par Madhukar

Worst hotel I've stayed in

Publié le 30 déc. 2016 sur Hotels
One of the worst hotels I've stayed in. Cramped room, outdated furniture,dirty linens. No wi-fi in the room and lack of car parking space. Only one word for this hotel -- AVOID
4 sur 5
Recommandé
pour Couples
par un voyageur de UK

Comfortable Hotel near to the amenities.

Publié le 20 mars 2016 sur Expedia
Pour : Near the amenities, pleasant staff.
Contre : The pool itself was ok but the steps to it could do with tidying up. The kitchen bins were near the steps which wasn't very nice to walk past.
Emplacement : Near the amenities and beach. Lots of restaurants. Buses nearby to Trivandrum although up a hill to catch it.
Hotel staff welcoming and helpful. Pool area and approach needed a bit more looking after but overall a good stay. The food was very good and reasonable.
Commentaires de Gestion de l’hôtel
19 avr. 2016 par HARI, Gestion de l’hôtel
Dear Sir, Thank you very much for your opnian & suggestions. We will seriously look in to your suggestions & better to do it iin the feature. with regards Hari Kumar Manager Mob no. 09447586857