Note fondée sur 643 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
87 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 juill. 2014 sur Hotels
5 sur 5
par stef

Ce voyageur a laissé seulement une note Publié le 22 août 2013 sur Hotels
5 sur 5
par un voyageur de blainville,qc

bien centraliser a 20 minutes de la plage.

Publié le 3 août 2011 sur Hotels
employer tres gentil et disponible le type de l acceuil jessie et une autre dame que je ne me souviens plus du non j ai bien hates de les revoirs d ici 2 ans je vais y retourner et au meme hotel.un soir il nous ont payer la pizza ont a apprecier merci beaucoup.la famille du quebec. il ce souviendront de nous.xx
3 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Management, Gestion de l’hôtel
Good morning, thank you for taking the time to share feedback on your stay. We really appreciate the feedback that you, the guest provides. We will be sharing your feedback with our team to help improve our service. I hope that we will see you again. Until then, safe travels!
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Good customer service and nice rooms.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel MGMT, Gestion de l’hôtel
Good morning, thank you for taking the time to share feedback on your stay. We really appreciate the feedback that you, the guest provides. We will be sharing your feedback with our team and let them know about all the positive things in your review. I hope that we will see you again. Until then, safe travels!
2 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Expedia
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest, Thank you for brining your concerns to our attention. Please rest assured we take matters such as these seriously and will be looking into this matter immediately. Please let us know if we could be of further assistance or if you would like to discuss this matter further.
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Expedia
Great place to stay at Norfolk for those on a tight budget.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Management, Gestion de l’hôtel
Good afternoon, Thank you so much for your feedback. We really appreciate the feedback that you, the guest provides. We will be sharing your feedback with our team and let them know about all the positive things in your review. I hope that we will see you again. Until the, safe travels!
3 sur 5
par un voyageur

Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
4 sur 5
par un voyageur

Publié le 16 juin 2024 sur Expedia
Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest, Thank you for brining your concerns to our attention. We are glade to hear you enjoyed your stay but sad that we missed on the comfort in the evening. Rest assured we take matters such as these seriously. Your feedback will be shared and wins will be celebrated with the team and concerns will be looked at immediately. Please let us know if we could be of further assistance or if you would like to discuss this matter further.
1 sur 5
par un voyageur

I WILL NEVER STAY AT AN IHG HOTEL AGAIN

Publié le 16 juin 2024 sur Hotels
it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!
Commentaires de Gestion de l’hôtel
16 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest, Thank you for brining your concerns to our attention. Please rest assured we take matters such as these seriously and will be looking into this matter immediately. Please let us know if we could be of further assistance or if you would like to discuss this matter further.