Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Lovely and peaceful. Excellent service.
Publié le 27 août 2024 sur HotelsLovely, peaceful location and character building. Dog friendly. Wonderful staff and evening meal was delicious, very generous portions.
Room was comfortable but needs some updating, some grubby marks but you could see they were working on refreshing the place.
Overall, service was excellent and could not be faulted.
par un voyageur
Publié le 25 août 2024 sur Hotels
Positives: -
we were able to bring our dog. Great area, very scenic for dog walking.
Easy to get in and out of property.
Seemingly very popular as many cars in the car park. Room cleaned, I.e, vacuuming, towel change and topping up tea making.
Negatives:-
Such a lovely building in a state of disrepair. Outside wooden window frames , paint badly flaking and rot starting. In the room, again the wooden window frames, paint flaking badly and covered in mould. The bathroom had mould growing on the ceiling and on the tile grout. The tiles were in need of replacement. The lower mirror had blotches on the glass. The toilet seat had hairs on it, looked like pubic hairs, otherwise the toilet and basin were clean.
On entering the bathroom, it smelt unsavoury, on further investigation, I realised the smell was coming up through the drains. I noticed this smell by the reception area too. The smell was not constant.
With regard to the mould in the bathroom, this could be remedied by the extractor fan being allowed to run much longer or preferably a new stronger fan.
The television did not work either, had sound, but the picture was very pale and could not be seen. Tried to use adjustment but they made no difference.
Problems reported to lady bar staff, lovely lady who wanted to be helpful but unable to help by allocating another room but hotel was full.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
This was a lovely Tudor style property in spacious grounds with very comfortable rooms. The cistern and extractor fan in the bathroom needs looking at; otherwise excellent
par un voyageur
A Great Discovery
Publié le 27 juill. 2024 sur HotelsDining outside on a gorgeous terrace with a beautiful ‘tropical’ view. Plentiful tea-tray in the room. Super service with plenty of humour. One of the nicest places we’ve stayed in, very good value and doing what it says ‘on the tin’. A great find.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The property and staff are excellent, and will definitely call again.
My only annoyance is with Expedia as when I looked for a room in Norwich centre it said this is by the cathedral, turned out to be12 miles from centre. Again excellent place and staff.
par un voyageur
Would book again if in the area.
Publié le 16 juill. 2024 sur HotelsComfy bed, clean, hot shower and good food. The service was excellent. The new owners have a task on their hands to renovate a very old character building. Our waitress said "it's a family business, they have a plan to get the business in better shape, like using meat from their farm in the meals. That's why I like working here."
par un voyageur
Publié le 15 juill. 2024 sur Hotels
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Friendly and helpful staff. Good choice of breakfast. Would recommend