Note fondée sur 1 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2024 sur Expedia
La chambre n’était pas très propre et les installations sont assez vielles.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Felipe (Phil), Gestion de l’hôtel
Thank you, Francois, for your review! We appreciate you taking the time to do so! All the best!
par un voyageur
Publié le 31 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2023 par Reservations, Gestion de l’hôtel
Dear Guest, thanks for your feedback, we hope you all enjoyed the Water Park and look forward to your return. Thank You for being our guests
par un voyageur
Publié le 20 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Reservations, Gestion de l’hôtel
Mylene, Thanks for your response and we hope you enjoyed the hotel. Your feedback is important to us! Looking forward to your return. Thank You for being our Guests!
par un voyageur
Publié le 25 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2022 par Reservations, Gestion de l’hôtel
WOW, Thanks for the great rating and we know you all had a blast. We look forward to your return Thank You for being our Guests!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
This is a great stay for families with small children. The water park is small and adequate for smaller children, they do have a nice pool that’s about 8Ft deep and closes hours after the water park does which is convenient for us adults.Overall good stay, property workers were kind and friendly and parking was included,The gym is not gym head friendly since they don’t have much in there but there is a lot of food choices around the area as well as a bar by the front desk lobby.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
No complaints about this place, especially for the price point. Great bang for the buck! Plus, super nice front desk staff, restaurant servers, and security staff (Apollo is the Man!)
Clean room with a convenientrefrigerator & microwave, nice, accommodating housekeepers, and convenient access to the pool and the included waterpark (4 waterpark passes came with the room and it was right outside our door).
Restaurant & Convenience Store right in the lobby, with no over inflated pricing at either.
My family & I had a wonderful weekend. No, it may not be the Ritz Carlton, but last I checked, the Ritz Carlton doesn't have super fun waterslides & a lazy river.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The pool was okay, the rooms was not really clean, a lizard was in my room had my kids screaming, also the morning before I left I saw a bed bug crawling on the bed. Now I am terrified I bought something home with me. I even made a video of the bed bug. Very disappointed, plus when it rains they close the pools and resorts. Each day I was there it was raining.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
No housekeeping services daily. During our stay at the resort, no one came to our rooms to change our towels or make our bed. I am aware during pandemic, the protocol was different, but there’s no more Covid.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Thank you for sending your review. We appreciate you letting us know about your stay it let's us know how to make guests stay better. We are renovating right now hope you come back in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Nos gustó por la seguridad y atencion , nuestras felicitaciones
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Management, Gestion de l’hôtel
Gracias por su comentario. Estamos haciendo renovaciones para ser su estadia mucho mejor. Te esperamos nuevamente.
