Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Paignton accommodation
Publié le 10 sept. 2024 sur HomeAwayThe house was quirky and spacious for our group of 6. It was clean and the bedding and towels were nice. while some beds were comfortable one of the beds was very uncomfortable with maverick springs sticking up all over the place making it very difficult to find a comfortable spot to get any sleep. The only bathroom is very tired and could do with an update.
There was plenty of crockery and good knives but thepans were not big enough to cater for 6.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hi Elizabeth,
Thank you for your review.
I’ve taken on board all of your comments. Thank you for letting me know about some of these issues. I hope they didn’t impact your experience too much. All mattresses in the house are high quality and memory foam but one is a quite firm spring mattress from heals. If I had known that you had found it uncomfortable, I would’ve rectified it for you by bringing over a memory foam mattress topper. I’ve now rectified the issue so this will not impact any other guests in the future. We have enough crockery for 11 guests and lots of different sized cookware/pans and casserole dishes, however, after your review, we have decided to buy even more XL large pots and pans and more XL baking and oven trays. Again, if I had known, I could’ve rectified this situation for you so I hope it wasn’t too much of a problem.
Regarding the bathroom, We haven’t received any negative feedback before, but I will take it on board and plan to update it as soon as possible.
Thank you again for choosing to book with us and if you would like to stay again, I would be happy to offer you a discount.
Kind regards,
Felicity x
