Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Beauceville
Publié le 22 déc. 2019 sur Expedia
Quelques manques au sujet de la propriété de la chambre, le reste était parfait.
Commentaires de Gestion de l’hôtel
23 déc. 2019 par R M, Gestion de l’hôtel
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon .
par un voyageur de Longueuil, qc
Publié le 25 août 2018 sur Expedia
Très mauvaise expérience. La toilette était bloqué dans la chambre, aucune possibilité de changer de chambre. Après plusieurs appel à la réception, on ce fait répondre que quelqu'un y verra le lendemain matin. Aucun moyen de parler à un responsable, nous désirons une compensation, nous avons laisser nos coordonnées, envoyé au moins 2 courriels, aucun retour de leurs part .Très mauvais service.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
From the moment I arrived, the staff’s friendliness stood out. The cleanliness of my room was top-notch, and the lobby was both elegant and welcoming. I’d recommend this hotel to anyone seeking a comfortable and friendly atmosphere.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Nora,Thank you for your wonderful review! We're thrilled to hear that our friendly staff and the cleanliness of your room made a positive impression. Your recommendation means a lot to us, and we hope to welcome you back for another comfortable stay soon.Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Amy,Thank you for your wonderful review and for giving us a 4 out of 5 rating! We're thrilled to hear that you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back for another great experience soon!Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Jeffrey,Thank you for sharing your feedback regarding your stay at Sleep Inn & Suites Bensalem. We appreciate your insights and are continuously working to enhance our guest experience. We hope you'll give us another chance to provide a more satisfying stay in the future.Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
the need to clean better
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Inayah,Thank you for your feedback regarding your stay at Sleep Inn & Suites Bensalem. We sincerely apologize for not meeting your expectations. Your comments are invaluable, and we are actively working to improve our cleaning protocols. We hope you’ll consider staying with us again, allowing us the chance to provide you with a better experience.Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Every time I entered the hotel it smell like weed or cigarettes. The smell of weed drifted into my room from the hallway.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Earin,Thank you for your feedback regarding your recent stay at Sleep Inn & Suites Bensalem. We sincerely apologize for the inconvenience. Your comments are invaluable as we continuously work to improve our guest experience. We hope to welcome you back for a better stay soon.Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur de ALLENTOWN
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Frances,Thank you for your feedback regarding your stay at Sleep Inn & Suites Bensalem. We genuinely appreciate your comments, as they help us improve our services. We're sorry to hear that your experience did not meet expectations, and we hope to provide you with a better stay in the future. Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur de Philadelphia
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Kevin,Thank you for your fantastic 5-star review! We’re thrilled to hear you enjoyed your stay at Sleep Inn & Suites Bensalem. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back for another exceptional experience!Best Regards, The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The room was clean, the bed was very comfortable & the service was good. They were very friendly! The included breakfast was good. Just had coffee myself, but they had bagels, waffles, bread to toast & cereal available.
Overall it’s a decent place. Yes, it could use some maintenance/repairs/updates but for the great price, it was very good, in my opinion.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Nina,Thank you for your wonderful review! We're delighted to hear that you enjoyed our comfortable rooms and friendly service, along with the breakfast offerings. Your feedback on maintenance is valuable to us, and we are committed to making improvements. We hope to welcome you back soon for another great stay!Best Regards, The Sleep Inn & Suites Bensalem Team
