Note fondée sur 337 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Not the best hotel ive stayed at. It was booked at the last minute so choices were limited. There was an old pizza crust end behind the bed side table when i went to use the outlet plug. One of the two beds had some stained sheets and it reaked of bleach. The lobby was very sketchy. The shower pressure was great though. Would never stay here again.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your honest feedback. We're sorry to hear that your experience didn't meet expectations. Cleanliness and comfort are top priorities, and it's disappointing to learn we fell short. We appreciate your comments and will address these issues with our team immediately. We’re glad you enjoyed the shower pressure and apologize for the rest. Your experience is important to us, and we hope to earn your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
2 star basic room for 1 overnight rest stop. No amenities but super cheap and excellent location.
Our room smelled musty and stale. We left the window wide open overnight for air, but noisy interstate hwy is right beside it, so sleep was poor.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We're glad you found our location convenient and appreciated the affordability. However, we're sorry to hear about the musty smell and noise issues you encountered. Your feedback is valuable, and we'll work on improving these aspects for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
The print desk man was a great help and worker
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for recognizing the efforts of our front desk staff. We're thrilled to hear that he was able to assist you and contribute to a positive stay. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
had only smoking rooms available, so if someone want to have a non smoking room it should mentioned together with booking
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the availability of smoking rooms. We'll take your suggestion into account to ensure non-smoking room options are clearly communicated at the time of booking. Your input helps us improve our service.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for your feedback. We appreciate your honest review and will use it to make improvements. If you have any specific concerns or suggestions, please feel free to share them with us. We hope to have the opportunity to serve you better in the future."Sincerely, Hotel Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Great people working here.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re thrilled to hear you had a positive experience with our team. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you had a great stay and appreciate your feedback. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Econo Lodge was affordable and served my every need. I ordered some food, but forgot to request utensils. The front desk was kind enough to give me some. There's ample parking. The location a medium walk away and a very short drive from the waterfront.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for sharing your experience! We're glad to hear that the Econo Lodge met your needs and that the front desk staff was helpful with the utensils. It’s great to know that the parking and location were convenient for you. We hope to welcome you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of expectations. We’d like to address your concerns and improve. Could you please provide more details or contact us directly? Your satisfaction is important to us.Sincerely, Hotel Manager
