Note fondée sur 608 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Always staying there before flying back home.
Spent 4 nights and as always very comfy and spacious rooms. The place is also conveniently located at a MAX tram station if you want to skip the traffic when going downtown.
5th stay, always fine. Will return.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Service, Gestion de l’hôtel
Steve, it’s wonderful to hear you had such a consistently pleasant experience at Residence Inn Portland Airport at Cascade Station. We’re glad you enjoyed the comfort and spaciousness of the rooms as well as the convenient location. We're excited to welcome you back on your next visit!
par mpi de France 13
bel hotel mais acceuil très froid
Publié le 30 août 2014 sur Hotelshôtel très éloigné du centre: il faut 1 heure pour relier le centre de Portland avec le tramway qui s'arrête juste à côté. L'accueil est très froid et impersonnel. On ne s'intéresse qu'à votre carte de crédit: en arrivant il a fallu faire nous mêmes le lit pour le canapé lit alors que nous étions trois pour un seul lit et le matin la femme de chambre est arrivée alors que ns étions au petit déjeuner donc très tôt.
par un voyageur
Publié le 31 août 2024 sur Hotels
Loved our stay and the property. Good room for the amount of people we had.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Service, Gestion de l’hôtel
It is wonderful to hear you had a great time at the Residence Inn Portland Airport at Cascade Station. The team is delighted you found the room suitable for your group. We look forward to welcoming you back for another enjoyable stay.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
We are thrilled you enjoyed your stay at Residence Inn Portland Airport at Cascade Station. We're looking forward to welcoming you back in the future!
par un voyageur de Honolulu
Publié le 17 août 2024 sur Expedia
Feels like a mini home away from home. I had the studionwith fireplace, full size refrigerator, microwave, and stove. So I was able to bring my own food and take out food and reheat in my room. I also appreciated the staff for allowing me late checkout till 2p bc of later afternoon flight. Very close to airport, next door to target, and many shopping and restaurants at cascade station. Location was very convenient. Would gladly stay here again when I come back to Portland.
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Jocelyn, it’s wonderful to hear you had a great time at Residence Inn Portland Airport at Cascade Station. The team is delighted to know the studio felt like a home away from home and that the location added to your convenience. We look forward to welcoming you back on your next visit to Portland!
par un voyageur
Publié le 15 août 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Keith, thank you for staying with us at Residence Inn Portland Airport at Cascade Station. We’re delighted you found the hotel to be pleasant. Looking forward to welcoming you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
There’s a disgusting stain on the sofa and underneath it that almost made me sick to my stomach. Office chair is broken on the arm rest that could slash the user if not aware. I almost had my palm slashed.
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Eddie, thank you for your feedback. It is concerning to hear about the issues you encountered during your stay. The cleanliness and condition of the furniture are of utmost importance, and the team is looking into the matters you've mentioned. Your input is valued and helps in improving the services provided.
par un voyageur de Placitas
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for taking the time to leave this wonderful rating, Robert! We hope to see you again soon at Residence Inn Portland Airport at Cascade Station so we can share yet another amazing experience!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Reserved an ADA room for myself (wheelchair user), my husband and his friend for my husbands bday/our last vacation before our baby comes.
The first day we are told our accessible room was given away so I had to use the bathroom down the hall all day and night. The bed was way too tall for me to transfer on my own so my husband had to help my 7m pregnant self. And couldn’t bathe because I can’t get in and out of a tub.
The second day we were switched to a better..ish…room. The bed is lower and more ADA compliant things, but the shower chair was broken and very unsafe.
The chair at the pool to transfer people in and out was also not working, when I called ahead of time to varify they had one and it WORKED. We were told we could swim at a neighboring property, the front desk would give us a call when they set it up. No call or anything. So the ONE thing I wanted to do on my last vacation, I couldn’t.
I’m not a happy pregnant lady, needless to say.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Customer Service, Gestion de l’hôtel
Halsey,We're sorry to hear about the issues you encountered during your stay. It is concerning that the room and pool accommodations did not meet your expectations. The team always aims to ensure that guests have their specific needs met, and your feedback will help in reviewing these processes.Thank you for sharing your experience. We wish you the best with your upcoming addition to the family.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
It’s really good place
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Customer Service, Gestion de l’hôtel
Manuel, the team is thrilled to hear you enjoyed your stay at the Residence Inn Portland Airport at Cascade Station. We're looking forward to your next visit!
