Note fondée sur 617 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2023 sur Expedia
Hébergement magnifique
Commentaires de Gestion de l’hôtel
19 août 2023 par Manager, Gestion de l’hôtel
Hello Antoine,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
par un voyageur
Publié le 24 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2023 par General Manager, Gestion de l’hôtel
Hi Julie,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 11 juill. 2022 sur Expedia
Accueil chaleureux et propreté de la chambre. Tranquilité.
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Manager, Gestion de l’hôtel
Hello Gerard,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
par un voyageur
Publié le 30 août 2024 sur Expedia
Clean room and friendly staff
Commentaires de Gestion de l’hôtel
31 août 2024 par General Manager, Gestion de l’hôtel
Hi Derek! We’re pleased you found the room clean and our staff friendly. Your positive feedback is much appreciated. If there’s anything more that we can do to improve your stay, please let us know.
par un voyageur
Publié le 29 août 2024 sur Hotels
the hotel advertises restaurant and bar but it was not open most of the time.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Teresa,We apologize for any inconvenience caused by the operating hours of our restaurant and bar. We encourage guests to inquire about our dining options upon arrival for the most up-to-date information on availability. Your feedback will be shared with our team for further review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 21 août 2024 sur Expedia
The hotel was easy enough to get to and down the road from large shopping malls, but the area itself seemed secluded. The hotel was clean, but the staff wasn't too helpful and didn't give any information about the property including the times for breakfast or where the pool & gym were located. Also, the pool was in the basement and the only staircase going to it was very dark. My wife and I love going to pools when we travel (always a prerequisite for our hotel choice) but didn't use the pool this time since it wasn't appealing. Finally, they had a very small parking lot which might have had more spaces available if some of the locals didn't hang out there. Overall, it was a decent hotel for a one night stay, but I've stayed in better places.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Steve, Thank you for your review. I’m glad to hear you found our hotel clean and conveniently located near shopping malls. I’m sorry to learn about the issues you encountered with our staff and the lack of information provided. We understand how important it is to have clear guidance on amenities like the pool and gym, and we’ll make sure to address this with our team. Your feedback about the pool area and parking is valuable; we’ll look into making improvements to ensure a more enjoyable experience for future guests. We appreciate you sharing your thoughts and hope you’ll consider staying with us again.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Hi Jeffrey,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 14 août 2024 sur Expedia
Some wear and tear. Breakfast was worth prepay.
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Patricia, Thank you for taking the time to share your thoughts! We’re glad to hear that you found the breakfast to be a great value. We’re also pleased you had a positive stay overall. We’re aware that some areas may show a bit of wear and tear, and we’re working on improvements to ensure a fresh and inviting experience for our guests. We hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Hi Katrice,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 4 août 2024 sur Expedia
Overall great stay
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Hi Maria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
