Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Possibly the best lodging in all of the Galapagos. Fantastic rooms with gorgeous views of the ocean and nearby sea lions. Joao at the front desk helped us plan all our island excursions and made us feel at home.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Jason, Gestion de l’hôtel
Dear Jason,Thank you for your feedback, for us is very important to know about your experience at Hotel Inigo Galápagos, we are glad to know that we can give the best exoerience during your trip, we really hope to see you again very soon, and we wish yo a great day. Warm regards, Erika VasquezFront Desk Manager
par un voyageur
Tuve un accidente y estuve ahí mejor que en casa
Publié le 26 juin 2024 sur HotelsExtraordinariamente bien, el cariño y hospitalidad de toda la gente ivonne, tallita, Elsa, Silvia, y el director del hotel se portaron maravillosamente. Carlos el de seguridad también. Todos con un gran corazón. Gracias por tanto amor y cuidado mientras mi estancia.
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Jorge Bernous G. - Front Desk Manager, Gestion de l’hôtel
Dear Madison, Thank you for taking the time to tell us about your experience at Hotel Indigo GALAPAGOS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur de Stockton
Publié le 27 mai 2024 sur Expedia
A great property
Commentaires de Gestion de l’hôtel
28 mai 2024 par Jorge Bernous G - Front Desk Manager, Gestion de l’hôtel
Dear Andrew, Thank you for taking the time to tell us about your experience at Hotel Indigo GALAPAGOS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo.Sincerely,
par un voyageur
O melhor de San Cristovan
Publié le 10 avr. 2024 sur HotelsO melhor hotel da Ilha de San Cristovan. Tem categoria 5 estrelas. Ele é todo lindo. Tudo muito bem conservado, parece recém inaugurado. Toalhas grandes e macias. Camas muito confortáveis, academia muito boa. Em ótima localização. O café da manhã é a la carte, com produtos de primeira qualidade. Café excepcional. O hotel é muito tranquilo e o pessoal do atendimento sensacionais.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Claudia, Gestion de l’hôtel
Dear Claudia,Thank you for your feedback, for us is very important to know about your experience at Hotel Inigo Galápagos, we are glad to know that we can give the best exoerience during your trip, we really hope to see you again very soon, and we wish yo a great day. Warm regards, Erika VasquezFront Desk Manager
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Rarely seen in this parts of the world and I’m from these parts. “ Magnificent Customer Service “.
Erika, Argenis, (front desk). “ Everyone ” at the restaurant and bar. Maids, Security, “ Everybody “. It’s really appreciated and enjoyable. I pamper myself wherever I go and I got pampered !!!
Well Done Índigo….well done !
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Jorge Bernous G - Front Desk Manager, Gestion de l’hôtel
Dear Roberto, We really appreciate your feedback, we hope to see you again soon. Have a great day
par un voyageur
Publié le 13 juill. 2023 sur Expedia
Cecilia was excellent, making sure everything was seamless. I stayed when this property was brand new and things were still getting a little sorted but the staff was helpful and over the top courteous. The bar made good drinks which I had in the pool area one day and the bar area one night. The rooms were clean and comfortable. The staff took care of every small request quickly and happily (or at least faked happy) which is hard to come by sometimes. After I learned about the area, I was able to walk to a small grocery and to other dining, etc. The one thing you need to be warned about is the mirror situation. It is a beautiful mirror but I the lighting on it or something about it made it very hard to see in. I don't wear makeup but I could not pluck my eyebrows, etc. When I looked in a mirror elsewhere, I was surprised by my image as my hair was a sight and Albert Einstein's eyebrows were on my face. But everything else there was spectacular! The staff arranged taxis without complaints and greeted each person every time they came in. Since it was so new and there was only one other family there when I was there, the over helping of the staff almost got annoying so I am hoping as the staff settles in, that would tone down a bit. Oh, also, I went out quite early in the morning and the staff surprised me by packing me a lunch to take with me.
par un voyageur
Vale cada centavo!
Publié le 6 juin 2023 sur HotelsUn viaje espectacular, pasamos genial en San Cristobal y se complementó con la excelente estadía. El personal muy atento, las instalaciones de primera, fácil acceso, a los pies del hotel está una playa en la que están decenas de lobos marinos. El único pero que le encontramos, es la poca variedad de platos en el menú.
Commentaires de Gestion de l’hôtel
6 juin 2023 par Cecilia, Gestion de l’hôtel
Estimado Srta. Julieta,Gracias por tomarse el tiempo de contarnos sobre su experiencia en Hotel Indigo GALAPAGOS.Tenga en cuenta que sus comentarios son extremadamente valiosos para nosotros. Utilizamos comentarios, como los suyos, para realizar cambios continuos en nuestra marca para mejorar la experiencia de los huéspedes. Esperamos que nos brinde la oportunidad de servirle nuevamente en el futuro.Una vez más, gracias por elegir Hotel Indigo, y si puedo ayudarla en cualquier cosa adicional que necesite, estoy a la orden Atentamente,Cecilia Córdova AguilarJefe de Recepción0994099989ccordova@ingalapagos.com
par un voyageur
Publié le 30 mars 2023 sur Expedia
I liked being able to immediately walk out to swim with the sea lions.
I had to get used to asking for face clothes; something that is apparently not part of this culture.
The restaurant should label the items on the breakfast bar.
The staff was SUPER!!!
Commentaires de Gestion de l’hôtel
31 mars 2023 par Cecilia, Gestion de l’hôtel
Thank you very much for your comment, we are glad to know that you enjoyed your stay at the Hotel Indigo Galapagos, we will take into consideration your comment about placing more facial towels in the bathroom and the lack of breakfast food signs. Thank you
