Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
2,8 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec, Canada
Propre
Publié le 27 févr. 2018 sur Expedia-personnel à rentrer dans ma chambre à minuit
-eau chaude très difficile presque inexistante.
-personnel de chambre parfaite
- manque de mobilier.
par gaetan de Lévis, Québec
Beaucoup de potentiel mais mal exploité
Publié le 14 févr. 2016 sur HotelsOn avait réservé 2 chambres avec 2 lits doubles et nous avons eu une chambre lit Queen et une chambre 2 lits doubles .
Le petit bar était vide à l'exception de 2 bouteilles d'eau que nous avons dû payer à 152 pesos. Le coffre-fort n'était pas fonctionel. En général très déçu de notre séjour.
par un voyageur
Publié le 23 avr. 2019 sur Expedia
par un voyageur
Almost falling apart
Publié le 19 févr. 2019 sur Hotelspar un voyageur de Düsseldorf
Niemals wieder!
Publié le 15 août 2018 sur ExpediaUnpassende Lage; sehr laut; inkompetentes Personal das nachts!! Unerlaubt ins Zimmer kommt; jeden Tag muss man die Schlüsselkarte fürs Zimmer aktualisieren lassen; verstopfte Toiletten oder außer Funktion
par un voyageur de Devner, CO
Don't book this hotel
Publié le 10 avr. 2018 sur Expedia
Contre : Everything. Like basic room services (clean towels, room made after a day or 2 not after like 4 or 5 days, better keys for the doors, etc)
Emplacement : Location is not bad. Really good restaurants close by the hotel and a beach
We had a terrible experience at this hotel. Our doors would not lock, we had to go downstairs every time to get new magnet keys. They don't do basic room services for days and you have to keep chasing them just to get clean towels. On our check out we got charged almost an extra $400 dollars supposedly because we got charged for 2 rooms even though the one room had nobody in it for 3 days. We debated them for hours and it got to the point where we almost missed our flight back to the US so I just paid. I had booked like 9 rooms and had an issue with just about every room. It was just not a good hotel, the upper level personal were horrible, there is no management to get a hold of. So only book this hotel if you have to, just overall bad. The worst hotel we've ever stayed at. My group and I travel somewhere new twice a year for the last 8 years and this was our worst experience hotel wise.
The bartender, the chef, and some of the night staff were really good though. They actually tried to make things better and tried to explain the issues.
par un voyageur
Publié le 4 avr. 2018 sur Expedia
The hotel that I intended to book in the website is NH Hotel Punta Cana. Although after booking the photo still to be NH Hotel, the actual booking transferred to 'Hotel Merengue Punta Cana' for some reason.
We took the taxi to NH Hotel and then found out no reservation there. Then have to take another taxi to this unexpected 'Hotel Merengue Punta Cana'. Both facilities, location are not as what we expected when make the booking for NH hotel. No hot water for the shower. The staff can't speak appropriate English, which is very difficult to make order for the breakfast. Also we realised that we have overcharged for the exchange local currency to US dollars when paying the hotel fee afterward.
par un voyageur
Publié le 2 avr. 2018 sur Expedia
Had no hot water. Had problems with locking the doors. Sheets were dirty. And there was a cockroach in the room. The only good thing was the breakfast.
par un voyageur de united states
Not worth the money
Publié le 20 févr. 2018 sur ExpediaHotel water went out after first night. It was no water for 2 days. Toilet could not flush. No wash clothes. No safe in the room as advertised. Very disappointing
par un voyageur
Wouldn't stay here again
Publié le 11 mai 2017 sur HotelsWe were only staying one night so I assume that's why we didn't get a very nice room. Tired and dated and rough around the edges. There was a conjoining door to another room which didn't provide much sound proofing - you could hear talking and the television from the room next door. Air con was good and so was the WIFI. Woman at reception wasn't the most friendly. The lady who served breakfast was lovely - although breakfast was random (mashed potatoes, ham and egg, followed by a nice fresh fruit salad)
