Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
9 avr. 2024 par The Excellence Collection, Gestion de l’hôtel
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
par un voyageur de Woburn
Publié le 16 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
par un voyageur
Publié le 25 août 2024 sur Hotels
This was by far the best resort I have ever stayed at. I usually never repeat stays but I can’t wait to stay here again. From the property, room, staff, and food truly exceptional. A true 5 star.
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway since the beginning being exceptional and unique making you feel pampered all the time as a result of giving the royal treatment you deserved.
par un voyageur
Publié le 24 août 2024 sur Expedia
Was a great first time stay will return again. Got a little loud at end of week younger crowd would try to avoid knowing that
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Excellence Playa Mujeres for the first time as the host of your Caribbean holiday and for taking your valued time to share your review. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
par un voyageur
Publié le 24 août 2024 sur Expedia
The food and service were excellent. The beach was fantastic. The mosquitoes were treacherous. The evening shows were lacking. Poor quality of night entertainment.
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. We are sorry to read that there was not enough nightly life, although we would like to mention that The Excellence Collection tries to do its best to create a relaxing atmosphere perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. Nonetheless, we will share your concern to the Management department.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
par un voyageur
Publié le 23 août 2024 sur Expedia
Todo con muy buen mantenimiento y el servicio espectacular
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
En primer lugar, nos gustaría agradecerle por elegir Excellence Playa Mujeres para vacacionar y por tomarse el tiempo para compartir sus comentarios. Estamos encantados de leer que nuestro atento personal contribuyo a que sus vacaciones desde el principio fueran excepcional y únicas, haciéndolo sentir mimado todo el tiempo como resultado de brindar un trato único que se merece.Reciba nuestros más cordiales saludos de The Excellence Collection.
par un voyageur
Publié le 23 août 2024 sur Expedia
Food was good once served.
Wait times for food once seated was an issue.
Coffee shop was fantastic!
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
par un voyageur
Publié le 21 août 2024 sur Expedia
This was the ultimate honeymoon spot in Mexico. We have no regrets going and will most likely be going back in the future. This was a great sdults only resort with all of the amenities and nice little touches for 5 star service. Not pver crowded and not too big to walk to and from the beach/restaurants etc. The food was amazing we didnt have a meal we didnt enjoy and the staff is top notch.
Commentaires de Gestion de l’hôtel
22 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
