Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2019 par MGH Staff, Gestion de l’hôtel
Thank you, you are welcome back if you need a place close to the Matterhorn Paradise and Zermatt
par un voyageur
Publié le 12 févr. 2018 sur Hotels
Super accueil !!!
Bon rapport qualité/prix. A 20 min de Zermatt en train. Je conseille.
Commentaires de Gestion de l’hôtel
13 févr. 2018 par MGH Staff, Gestion de l’hôtel
Thank you for choosing our hotel for your stay in the Matterhorn Paradise and Zermatt.
par un voyageur
Court sejour
Publié le 1 oct. 2017 sur Expedia
Pour : Situation et originalité du patron
Contre : Salle de bain très petite
Plus de produits frais au petit dejeuner ( pain fruits par exemple) pas de viennoiseries
Emplacement : Randa ,zermatt pont suspendu
Tres bon acceuil , chambre tres propre main salle de bain un peu petite
Personnel aux petits soins , diner surprise a découvrir
Situation idéale pour découvrir la region
Commentaires de Gestion de l’hôtel
10 oct. 2017 par MM, Gestion de l’hôtel
Thank you very much for choosing our hotel for your stay in the Matterhorn Paradise and Zermatt. We are looking forward to welcome you back in the nearest future.
par un voyageur
Publié le 3 août 2023 sur Expedia
Ein sehr schönes familiär geführtes Hotel, sehr freundlicher Empfang und immer Auskunft auf Fragen zu Ausflügen oder die Umgebung. Wir haben uns die 2 Tage sehr wohl gefühlt. Ein sehr schöner Abschluss unseres Urlaubs.
Commentaires de Gestion de l’hôtel
4 août 2023 par MGH Staff, Gestion de l’hôtel
Thank you very much for choosing our hotel for your stay in the Matterhorn Paradise and Zermatt. We are looking forward to welcome you back in the nearest future.
par un voyageur
Publié le 7 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2023 par MGH Staff, Gestion de l’hôtel
Thank you very much for choosing our hotel for your stay in the Matterhorn Paradise and Zermatt. We are looking forward to welcome you back in the nearest future.
par un voyageur
Publié le 14 oct. 2022 sur Expedia
Very beautiful place, we stayed two nights, had a delicious dinner made by their chef .very friendly . we would stay again .its a plus hotel
Commentaires de Gestion de l’hôtel
15 oct. 2022 par MGH Staff, Gestion de l’hôtel
Thank you, you are welcome back if you need a place close to the Matterhorn Paradise and Zermatt
par un voyageur
Publié le 6 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2022 par Hotel Staff, Gestion de l’hôtel
Escaping the regular check-out without to pay the tourism taxes and parking fee was intercepted and obligated from the security to come back and to pay. Reception and common areas are protected by security cameras 24/H day. MGH Staff
par un voyageur de Zürich
Publié le 11 août 2020 sur Expedia
Sehr sehr Gast freundlich ich empfehle alle
Essen war süperrr
Commentaires de Gestion de l’hôtel
12 août 2020 par MGH Staff, Gestion de l’hôtel
Thank you very much for choosing our hotel for your stay in the Matterhorn Paradise and Zermatt. We are looking forward to welcome you back in the nearest future.
par un voyageur
Watch for extra fees
Publié le 30 nov. 2019 sur HotelsThe hotel was a good value but they charged me extra for parking even though it was included in the booking. When I contacted them to correct the issue, they eventually agreed to credit my account; but they never followed through. That left me with a bad overall opinion.
Commentaires de Gestion de l’hôtel
5 déc. 2019 par MGH Staff, Gestion de l’hôtel
Fake reviews have proliferated in every area especially in online booking systems.
This man in example was refunded for 20 Chf, this refund was also confirmed from his bank, even though have entered this fake review, why?
Why do travelers write bad reviews?
- When are full of interior problems;
- When do not have enough money to enjoy the holidays;
- When travelling in expensive countries without any cognition where they are;
All of these issues raise the stress level and the hotel cannot help this kind of clients when they are not cooperative and friendly guests.
We provide our best service and the best possible price and we like to be as friends with our guests, but of course we need money to pay our bills, the banks, the taxes and our staff.
We are a professional and efficient work team with great dignity.
Errors are possible but we are here to arrange the right solutions!
Thanks a lot MGH
par un voyageur
Never again! Look for a better place.
Publié le 16 juill. 2019 sur HotelsCheck in was a disaster, met by a very unfriendly, aggressive and arrogant host! Had I not made advance payment, I'd have run away to look for another place. The a la carte menu at the reception was not available in the restaurant which we learnt when we sat down for dinner. The website promised bottled water, dark curtains and internet but nothing was available. Internet was available only in the common areas.
I always travel around the world but this experience was the first of its kind! The stay wasn't pleasant, eventhough the family of the owner was very nice!
Commentaires de Gestion de l’hôtel
17 juill. 2019 par MGHstaff, Gestion de l’hôtel
You've got what you you've paid! Why you made a booking just for a bed room, economy, without private Wifi, breakfast, dinner, shuttle service and more, when you was searching for comforts and services.
Next time like to book a good quality room with all services that you need!
Why do travelers write bad reviews?
- When are full of interior problems;
- When do not have enough money to enjoy the holidays;
- When travelling in expensive countries without any cognition where they are;
All of these issues raise the stress level and the hotel cannot help you when you are not a cooperative and friendly guest.
We provide our best service and the best possible price and we like to be as friends with our guests, but of course we need money to pay our bills, the banks, the taxes and our staff.
Errors are possible but we are here to arrange the right solutions!
Thanks a lot MGH
