Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024
Our stay was great. Room was very roomy and clean. the bed and pillows were so comfortable. Its was so quiet.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Hi Mechele,I am so glad to hear that you had a great stay. We hope to see you again in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Was a great stay for only one night. The lady working in front desk was kind and helpful. I enjoyed my stay. Thanks !
Commentaires de Gestion de l’hôtel
13 oct. 2024 par ABVI Team, Gestion de l’hôtel
We are so happy to hear that your star was a great one, Miguel. We hope to see you again in the future.
par un voyageur de Las Vegas
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Management , Gestion de l’hôtel
Thank you
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par ABVI Team, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I would not recommend to anyone staying here very bad experience. We stayed for 3 nights upon arriving room had cigarette smell and bathroom had a bad smell, pet hair could be seen on the carpet. I requested for sheets to be changed because a lot of small hair could be seen on sheets, sheets where not changed. I went to ask the front desk for a hairdryer said that it should be in the bathroom my response was that there was no hairdryer I had already looked for it. Staff said that I would be surprised at the things people steal so I went back upstairs to take a picture of the wall and showed her there was no signs of a hairdryer ever beeing there screwed to the wall.Front staff could of easily given me a hairdryer from another room but choose not too, the cleaning lady was nice to let me dry my hair in one of the rooms she was cleaning that's when I noticed the base to the hairdryer was screwed but not the hairdryer. So not making available to me was pure laziness and honestly felt like it was just the front desk staff not wanting to fix the issue. I did ask her if I could check out early and get a refund but of course said that she couldn't make that decision and her manager wouldn't be in until Monday. Look for other options avoid the hassle.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Management, Gestion de l’hôtel
Hi Lili,I am so sorry to hear that you ran into issues during your stay with us. This situation will be investigated and rectified immediately. Our goal is to provide each of our guests with the best stay possible and I am sorry we fell short in that area. I truly hope that you give us another try again in the future. Until then, I hope you have a beautiful day.Thank you
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
30 sept. 2024 par ABVI Team, Gestion de l’hôtel
Thank you, Juan. We hope to see you again soon!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
The staff that checked us in was less then thirlled at her job. Piles of trash out side the side exit of the building. Ac unit did not work poperly. Pool was closed with 90°weather. The "breakfast" was about a dozen packaged mini muffins, tiny yogarts, and instant oatmeal. It was very load in the morning and could hear every neighbor above and to the sides of us.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par ABVI Team, Gestion de l’hôtel
Thank you, Wayne! We hope to see you back again soon!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par ABVI Team, Gestion de l’hôtel
Thank you for your review, Anthony! We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
The room was clean and the bed comfortable. The room was quite. Those are the only thing I rate a room on.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par ABVI Team, Gestion de l’hôtel
Thank you for your review, Robert. We hope to see you again soon!