Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
We appreciated the stay here a lot! Very cozy atmosphere. We will certainly be looking to stay here in the future.
Commentaires de Gestion de l’hôtel
22 août 2024 par Bill, Gestion de l’hôtel
Thanks for the kind words.
par un voyageur
Nothing Great
Publié le 12 août 2024 sur HotelsWe booked the place for two nights purely based on good reviews, but unfortunately we had a different experience. Beds in the room we were in were old and extremely uncomfortable (sagged in the middle). Other furniture were old and falling apart s well. The bathroom was tiny and had barely any space to move around. Hot water flow was intermittent. Fortunately it was quite warm outside and cold showers were bearable. The shower cabin didn't have soap. The front desk person gave a used bottle of body wash (probably his personal one) for use. Historic or not, considering the relatively high room rate charged, we were hoping at least basic comforts were properly in place. We were not pleased.
Commentaires de Gestion de l’hôtel
14 août 2024 par Bill, Gestion de l’hôtel
We’re closing that room for renovations.
par un voyageur
Publié le 6 août 2024 sur Expedia
The owner was friendly and gave dining suggestions for the area. The motel is old and deteriorating. The room had a musty moldy odor. The carpet was beyond worn out. The bathroom tile was broken and falling off. The grout was stained brown. In 4 days we never got clean towels. There was no body wash, shampoo, or conditioner in the shower. They never replenished cups or coffee. The bed was very stiff and creaked loudly when you turned over. The blinds were bent and damaged and the window air conditioner was filthy. They had a recliner in the room, but we didnt sit on it because of the stains others had left. Ourside the room there was old unwanted furnituture and exercize equipment in the parking space. We feel certain that if the health department inspected this place it would not pass inspection. though it was inexpensi e, I would NOT recommend staying here.
Commentaires de Gestion de l’hôtel
22 août 2024 par Bill, Gestion de l’hôtel
We're working on replacing lots of baths and showers.... even some carpets... improvements take time.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Bill, Gestion de l’hôtel
We’ll try for a 10 out of 10 on your next visit
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Bill, Gestion de l’hôtel
Thanks so much. Come see us again soon.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Bill, Gestion de l’hôtel
Thank you. We’ll try for 10 out of 10 on your next visit.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Bill, Gestion de l’hôtel
We appreciate the great reviews. Usually we score well, but some guests arrive, looking for problems and it takes many great scores to balance those unhappy people.Thank you!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Not the fanciest place we've stayed at, but nice people and atmosphere, close enough to walk wherever you need, and always love supporting a local spot over some chain - 10/10 recommend
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Bill, Gestion de l’hôtel
Thank you so much.We're making improvements all the time.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The owner, Bill is very proud of his Investment. As he should be, he's
put a lot of work into this 1960s style cottage motel. I like the homemade art on the grounds and headboard.
I didn't like the termite infested door jamb, tiny AND AN EXPEDIA AP THATS NOT SO HARD TO USE!!!!AC., sink next to bd0''s of termite put a lot of work
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Bill, Gestion de l’hôtel
I'm not sure where the termites were: other guests didn't point that out, but we'll find what you're talking about and fix that problem!Sorry for your disappointment. We've spent over 30,000 on updates and there's a never ending list of more to do.It'll be better on your next visit.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
We'd previously stayed at Phillip's Historic Motel and Cottages when Ms. Jordan owned it. It was always clean, neat and tidy and she was always a delight to deal with. The motel is under new management now and is considerably run down. I took a cold shower on Saturday morning because there was no hot water, there was an old, discolored bath mat that looked like it had been used for years, and there were exposed wires in the overhead ceiling light. The TV didn't work and the owner's attitude towards us was nice one moment and then the next moment we seemed to be an inconvenience. At 10pm, when the owner and his girlfriend were sitting outside watching fireworks, I asked to use the dryer for 10 minutes. He rudely said, "You want to use the dryer in the middle of the night?" I didn't consider 10pm the middle of the night, especially when he and his girlfriend were clearly up and sitting outside. This will be our last time staying at Phillip's Motel. It certainly wasn't worth what we paid. We could have paid $20 more/night and stayed at a well recognized hotel chain a couple of miles away. We stayed there for old time's sake. We won't make that mistake again and we're disappointed to see the motel has become as run down as it has.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Bill, Gestion de l’hôtel
Dear Karen, As you'll notice from 4 out of 5 reviews, most guests love us and return often, or plan to return in the near future. They love our upgrades, new showers, new TVs, and many comment on the clean rooms.I've been to many hotels and their front desk people never offer to do guests' personal laundry, ever; especially after 10 p.m. You think we shouldn't be allowed to sit 15 minutes and enjoy the once-a-year fireworks, so I can do your personal laundry?? Reba never did guests laundry at 10 p.m. or ANY time of day. In fact, the previous management never allowed guests into the interior space of the house, and instead checked people in through a bank teller window. Having guests use the hotel dryers means guests coming in and out of our personal, private living space and if we offered laundry services, we couldn't offer them after 8 p.m. in any case. We replaced all 38 TVs with new, flat screen TVs, and we spent thousands upgrading to DirectTV cable TV with hundreds of channels, so all of the TVs work. No one in the past 3 years has complained about TVs not working.Not sure about the hot water issue... most guests having similar problems noticed that in one or two cases, the hot and cold faucets are reversed, but no one has ever not had not water. Sorry you were disappointed in us.
