Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Loved this property
Publié le 25 juin 2024 sur HomeAwayWe really enjoyed staying at this location. My only complaint is the freezer/refrigerator didn't work and cost us a lot of money on wasted food. If they get that fixed we will absolutely be staying there again next year!
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Deborah,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed staying at our property. However, we’re very sorry about the inconvenience you faced with the refrigerator during your stay.
We understand how frustrating it must have been to deal with this issue and the resulting food waste. We wanted to let you know that we replaced the refrigerator the day after your stay, as we were unable to do so during your visit. Ensuring our guests have a seamless and comfortable experience is our top priority, and we regret that we couldn’t address this sooner.
We hope you will consider staying with us again next year. As a token of our appreciation for your understanding, we would like to offer you a discount on your next stay. Please feel free to reach out to us directly when you’re ready to book.
Thank you again for your feedback and for choosing to stay with us.
Warm regards,
Destiny Rentals
par un voyageur
Little family getwaway
Publié le 7 janv. 2024 sur HomeAwayBeautiful scenery. Great area and neighborhood
par un voyageur
Big space, great with kids
Publié le 31 déc. 2023 sur HomeAwayIt was great being able to put kids downstairs and have upstairs for adults.
par un voyageur
Simple stay
Publié le 10 déc. 2023 sur HomeAwayThe location was perfect. Nice quiet atmosphere. The amount of elk and deer eating in the yard daily was amazing. Our only issue was the lack of clean up supplies. We ended up going and buying windex, paper towels, and toilet paper. Thankfully, I brought dishwasher tablets. One roll of toilet paper in each bathroom is not enough for 9 people for 3 days, or one roll of paper towels. If you want people to keep the property up, please provide minimal cleaning products.
par un voyageur
Birthday weekend
Publié le 5 déc. 2023 sur HomeAwayIt was a wonderful time. Very nice home with all the amenities. Definitely would stay again.
par un voyageur
Weekend getaway
Publié le 5 oct. 2023 sur HomeAwayGreat place to stay, quiet, clean and enjoyable.
par un voyageur
Very Nice!!!
Publié le 27 août 2023 sur HomeAwayWe had a great time!! It was clean, patios were nice, plenty of room for everyone!!! Will come back.
par un voyageur
Truly an amazing place!
Publié le 26 juin 2023 sur HomeAwayThis is a beautiful place to enjoy Ruiodoso! My family was very comfortable and had a great time here! We almost didn’t want to leave to explore the town because the property was so comfortable and filled with things to keep us entertained. Not far from anything in town. Hot tub was great… played pool all night! Beds are big and plenty of extra covers and towels! The kitchen was fully equipped! We will definitely be coming back! Thank you Rhonda and team for your hospitality!
par un voyageur
Nice property but not clean
Publié le 2 mars 2023 sur HomeAwayThe property was nice, and we enjoyed the pool table, but the dishes were filthy. We had to hand wash greasy dishes before we could use them. They wanted us to run the dishwasher when we left, but didn't have any detergent. There were 3 partial rolls of toilet paper for 9 people and no paper towels. However there was plenty of extra towels, wash cloths, and blankets. The bedrooms and bathrooms seem to be clean. The back door was unlocked when we arrived. It's been 1.5 weeks and we haven't received out deposit back yet.
Commentaires de Gestion de l’hôtel
17 mars 2023 par VrboOwner, Gestion de l’hôtel
I am very sorry to hear about your stay not being satisfactory. I am the owner of Destiny Real Estate and I take all the after hour calls personally myself. I did not receive a call from you regarding these issue with the dishes. I would have sent a housekeeper over had I known to take care of anything that needed done. I do show your security deposit was refunded. If you wish to stay again with us please call me personally and I will take care of you myself and make sure your stay is enjoyable. Regards Rhonda Romack-Burns Destiny Real Estate Lic 16977
par un voyageur
House is a DISASTER!
Publié le 26 août 2020 sur HomeAwayItems that weren't acceptable include: House was Dirty, Broken TV Changers, Broken Smoke/CO2 Detectors, Spider Webs in Shower, Mold in another Shower, Missing latch on MBR shower Door, Old Dishwasher Items on top rack didn't clean, No Darts as listed, Broken Pool Cue, only on and no chalk, torn Felt on Pool Table, Downstairs Fridge didn't work, Clothes Washer didn't agitate with a full load, Dryer took two hours to dry towels, timer on Dryer didn't work, Holes in walls, tons of chipped paint, Grill very old, no starter, Dirty and hard to light, Stove not close to being level, 1"+ drop from front to back, AC Noisy, Fridge extremely noisy, Lots of old grime all around..
