Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mai 2024 sur Expedia
Parfait
par un voyageur
Parfait
Publié le 27 juill. 2019 sur HotelsHôtel très bien placé en centre ville près des commerces et des restaurants
par un voyageur
Gréât hôtel
Publié le 19 août 2018 sur HotelsVery good hotel but quite noisy at night because of the night clubs nearby.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Beds are uncomfortable//small rooms
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Captain Haley, Gestion de l’hôtel
Sorry you did not like the room or bed. Many have said how much they enjoyed the beds but I guess you did not. We will take a look at the room you stayed in just to make sure.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Captain Haley, Gestion de l’hôtel
Thanks Jennifer.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 26 août 2024 sur Hotels
I wanted to like this place! The "lipstick" is good and the grounds are hip, and it's conveniently located near shops and restaurants. But the foundational needs of a hotel are a good night sleep and some level of service, neither of which we got. In fact, it was painful for me and my 8 year old (who otherwise would sleep through anything). We stayed in Room 6 on the 2nd floor. The slider window that looks out on the street is old/poor quality. We could hear EVERYTHING happening on the street until it finally quieted down about 3AM. There is a TON of activity on the street on a Saturday night, including screaming and what sounded like drag racing and car tires spinning out, over and over again for hours. We kept waiting to hear a crash. It was anxiety-inducing and while the earplugs they left in the room helped take the edge off slightly for me personally, they didn't fit my daughter. Additionally, the A/C did not work so it was HOT in the room even with the ceiling fan full blast, but we couldn't open the windows, so heat + noise made it impossible to sleep. We were grateful when morning finally came and we could leave. Finally, because check-in is done via the app they make you download, and since all communications were digital, I never saw a human being. There was ZERO service that we experienced during our stay. I'm so frustrated that I spent $340 on a hotel ($300 for 1 night + $40 fee for small dog), when a $30 campsite would have been more comfortable.
Commentaires de Gestion de l’hôtel
27 août 2024 par Captain Haley, Gestion de l’hôtel
We're so sorry to hear this Melanie. The noise is very random. Often it is very quiet here. S.B. is mainly a beach town. I think that our local City College started up last weekend and so kids were out going wild. That room is right on the street. It's location can be fun during the day but at night will pick up more noise than other rooms. The window is double-paned and we have looked into changing it but were told the new ones might be better but might not. Perhaps we will look into this again. Wish you had a better night stay. Many of the people who stay with us are out until late at night on the weekends when it's lively downtown. Often that is why they come. While we welcome and enjoy every guest who books with us, the hotels down at the beach might have been a better fit for you and your daughter. Also our family room with bunk beds is away from the street and would have been much more quiet.
par un voyageur
Publié le 24 août 2024 sur Expedia
Good
