Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
30A Stay
Publié le 11 juill. 2024 sur HomeAwayThe place was fine. Had a few issues, 1 with the electronic deadbolt, another with the dish washer, but those were remedied fairly quickly. The main room layout in the listing differs from its current configuration, I believe the layout in the listing would have been better. Kind a tight between the dining table and the sofa, then a bit too close to the very large TV. Was a bit surprised by the small-ish size of the oven but understand why. The walk across the street to the beach...then down the stairs and then to the east for the public beach was a bit of a hike, but I did not have to get in a car to get there. Overall good experience. I would recommend to others, but include the information above.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par VrboOwner, Gestion de l’hôtel
Kevin, Thank you for sharing your feedback. We appreciate your candid review and are glad to hear that overall you had a good experience. We apologize for the issues with the electronic deadbolt and dishwasher, and we are pleased they were resolved quickly. We will inform the relevant parties in hopes of making updates or changes to the listing. Regarding the walk to the beach, we realize it might be a bit of a distance, but we are glad you found it convenient enough not to require a car. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Warm regards, Benchmark Management
par un voyageur
Not great
Publié le 2 juill. 2023 sur HomeAwayUpon arrival, the countertops were dirty, the wall by the garbage can had splashes on it, the sheets in guest bedroom were discolored, the patio has mildew on it, the couch and rugs are stained, the patio door won’t lock, the seal in master bedroom window is broken so window is very discolored. We were overall dissatisfied and would not stay again. Very low quality condo.
Commentaires de Gestion de l’hôtel
26 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for booking with us, Carla! We appreciate you taking the time to leave this very detailed and helpful review and endeavor to improve in these areas so that we can better meet your needs and that of our future guests. We regret that we were not able to exceed your expectations for a great vacation, but we hope that you will allow us another opportunity to serve you better
Regards,
Benchmark Management
par un voyageur
Nice time
Publié le 26 mai 2023 sur HomeAwayFor a family of six, it was very accommodating. Everything you needed and a short walk to the beach. Place could’ve been cleaner but overall no complaints.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Jessica,
We are glad we were able to provide you with a great spot to spend your vacation at! Our records show we were never contacted regarding a cleanliness issue at the property. If anything is to arise while on your stay, please don't hesitate to reach out to us, we would be glad to stop by and assist! We hope you consider staying with us again at Benchmark Management, we would be glad to have you.
Sincerely, Benchmark Management.
par un voyageur de Evansville, IN. USA
Nice Property but poor Management Co.
Publié le 3 mars 2021 sur HomeAwayThe property was very fairly nice. It was at the location we wanted to be at on the 30a corridor. The main complaint that we have is with Benchmark management the company that rents and manages the property. Benchmark is more about profit apparently so they do not provide you with the appropriate amenities. As an example they only give you one roll of Toilet Paper and tell you to purchase additional. That is a cheap way to handle a property that someone rents for a premium. When we arrived the blinds in the master suite were broken so you could not keep the light out (suggests The management company is not keeping the property up) and lastly, they said the property had a heated pool. That was misleading. From talking to residents, the pool
Is only heated in March of each year. They misled us and accordingly we will think twice before we would stay in Benchmark managed property again.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Meg,
We only set you up with an initial supply of toilet paper this is clearly stated in our rental policy. 14. INCLUSIVE FEES – Rates include a one-time, initial setup including: sheets, towels, paper towels, toilet paper, can liner and small bathroom amenities. Additional paper products, toiletries and can liners (trash bags) must be purchased by the guest. This is how the majority of rental companies in the area supply the guest. We are sorry that you were disappointed in our service and mislead you on when the pool was heated. We may never guarantee a pool to be heated due to it is up to the association of the condo. We would have come over to take care of the blinds if you would have informed us of your issue while you were here. Hopefully if you do come back to the beach you will have a better experience.
Sincerely,
Benchmark Management
par un voyageur
Great family condo & close to beach!
Publié le 6 août 2020 sur HomeAwayThis was our first time visiting Seagrove Beach & found this condo to be a great place to stay, central to other nearby towns like Seaside, Watercolor, Grayton Beach, Rosemary & Alys Beach. The condo was just as described and well-equipped for a family of 6 . Beachwood Villas is a nicely kept complex with 2 pools and walking distance across the street to the beach access. We really enjoyed the balcony view overlooking the pool & the kids really loved to take a late afternoon or evening dip to cool off. Overall, we found this to be a great location and a great condo to stay in. Everything was clean, beds & linens were soft and comfortable & the kitchen was well stocked. Check-in was a bit delayed due to waiting on inspection which caused a minor inconvenience. There was no remote for the TV in the Master bedroom and despite an email to the property managers, it was never resolved during our stay. One negative experience came from neighbors in 10E. They were loud, left beach gear blocking the walkway & had a loud, drunken pool party that was not family-friendly which kept others from visiting the pool. This unit is not under the same management and I discovered not much could be done. Thankfully, we still had a great week in spite of it, but it does reflect on the entire complex & everyone's experience if others are being inconsiderate.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Shari, thank you so much for your review. We agree that if you are looking for a condo in a great location that Beachwood Villas is the spot for you! This is a great unit and is a favorite of many. We are sorry to hear of your issues with other guests. While this not a normal occurrence, we do apologize fort he disruption it caused you and your family. Also, we are sorry we did not get a new remote out to you during your stay. It is always our goal to be quick and responsive when our guests have issues. We hope that the next time you decide to come down to 30A, that you will give us a call!
par un voyageur
Great place but gave it a lower rating
Publié le 21 juill. 2019 sur HomeAwayIt was perfect except the carpet was so dirty and stained that it was horrible . Maybe it should be replaced with something other than carpet
par un voyageur de St Louis Mo
Let the good times roll
Publié le 15 juill. 2019 sur HomeAwayThe location was great...easy beach access and plenty to do. Skip the traffic and rent bikes or just walk to several local shops and restaurants
par un voyageur
Clean, easy to get to and wasn't that far from everything
Publié le 11 sept. 2017 sur HomeAwayOur unit was over looking one of the two pools, we had plenty of privacy and hardly anyone was using the pool. We were just a short walk from the beach which was nice.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you submitting your review! You will definitely want to come back and check out this unit - the owners are getting ready to do some fantastic upgrades! This unit will be a gem for sure!
par un voyageur
great place for a reasonable price.
Publié le 6 août 2017 sur HomeAwayEasy walk to beach, nice pool, everything you need is tight there.
par un voyageur de Signal Mountain, TN
Loud and hot
Publié le 7 juill. 2017 sur HomeAwaySo location is great for beach and pools are easy access from the condo. It was not terrible at all, BUT we could hear people all around us: little kids, partiers late night, movement in the condo above, etc. The temp is supposed to stay at 72 degrees, so at night w/ sunburns it felt HOT! It was a good vacation, but we probably won't use this property again.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to submit your review - we are sorry that this complex didn't turn out to be the best fit for you. We hope to see you back soon!
