Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2012 sur Hotels
par un voyageur
Publié le 16 mai 2024 sur Expedia
We stayed at the hotel for 4 nights .
The location could not be better ! The old town with food and shopping were but a minute or so away. It is though located on a very busy road that has the tram running along it so it was very loud.
The accommodation was a bit rougher around the edges than expected with some extra cleaning probably needed in some places but not bad for the price.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Mei, Gestion de l’hôtel
Dear Melissa, Thank you very much for your Review.Our hotel is in the city center and like anywhere in the world, the center is noisier than the suburbs, but this is the best Location in city for Stay and explore the city. Usually our guests didn’t complain about the noise, but you can use ear plugs, if the noise bothers you.We are doing the best which we can As Well As our housekeeping. if you see something dirty, you can call housekeeping to clean it. You asked for clean towels at 4 PM even they were changed that morning and we immediately left new ones in your bathroom.The hotel does a complete maintenance every year and there should not be anything that seems dirty, worn out or old.Best Regards
par un voyageur
Publié le 11 mars 2024 sur Hotels
par un voyageur
Best spot ever
Publié le 3 sept. 2023 sur HotelsAmazing! The team is efficient, lovely, and proactive -from picking us up at the airport to giving great recommendations on services nearby. The rooms are clean and comfortable. The location is perfect. I would stay there again and again.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Aja, Gestion de l’hôtel
Thank you for writing the review.We are glad that you were our guests and we look forward to meeting you again.
par un voyageur
Liten perle midt i byen
Publié le 22 août 2022 sur HotelsVeldig hyggelig liten hotel i midten av byen. alt er i nærheten og fint rom. Noen trafikk støy fra gata men vinduer isolerer mye. Vær oppmerksom at det må betales kontant ved ankomst og at dere melder fra til hotellet når dere kommer siden resepsjon er stort sett ubemannet. Dere kan få telefonnummeret fra hotellet i tilfelle at dere må kontakte noen. Ellers fantastisk og kan anbefales.
Commentaires de Gestion de l’hôtel
17 sept. 2022 par Aja, Gestion de l’hôtel
Thanks for writing a review.We are glad that you are satisfied with your stay in our hotel. The location is really perfect for all those who want to enjoy gastronomy, explore the city or visit museums.
par un voyageur
B&B, NOT a hotel, great location
Publié le 9 avr. 2019 sur HotelsGood stay, the woman at the desk was overly helpful with Bosnian and tourist related things. Generally speaking, the room was clean, modern AC unit and radiators. Some notes though: first, this is NOT a hotel, it's a bed and breakfast with only 4 rooms, and getting in after hours was a total pain in the ass. Second, it reeks of cigarettes all over (not in my room though), which a hotel likely wouldn't as much. Location was absolutely perfect.
par un voyageur
Publié le 23 sept. 2018 sur Expedia
par un voyageur
Great service and comfort in touristy area of Sara
Publié le 28 mai 2018 sur HotelsMy wife and I have spent the past 3 weeks touring Bosnia and Croatia and, without question, Hotel Divan offered the best hospitality. When an innocent booking mistake left our room up in the air, they upgraded us to a larger apartment suite for free, helped us haul our luggage up the hill leading to it, made us breakfast after the designated time when we were too exhausted to make it to breakfast during the normal hours, and made some fabulous recommendations for our tour of Sarajevo. Wonderful, friendly people.
par Ashley
Best hotel in Eastern Europe
Publié le 25 oct. 2017 sur HotelsHotel divan is in the perfect location for anyone who doesn’t want to take a taxi. Upon arrival, I asked if they had a room with a view available for upgrade. She showed me pictures of their apartment on the hill (not attached to the hotel) and I jumped on it! It’s 100 meters away, so super close for coming down for breakfast in the morning.
The younger woman helped me get situated, plan out my few days in the city, explained where to go so I could get a bus ticket to Mostar or Dubrovnik, then walked me up to the apartment. There, a slightly older woman met me and showed me where everything was - washer, hanging rack, wine glasses, tv remotes (one in bedroom and one in living room). Then she opened the doors to the balcony and I almost hugged her! So gorgeous, huge panoramic of the entire city and valley. I had already planned my instagram picture haha :)
The breakfast has several types of bread, cereal, boiled eggs, yogurt, cheese, meat, tomatoes, cucumber, olives and she even asked me if I wanted fried eggs or an omelette. She came out with eggs in a hole and I loved it! Such a nice touch. She continuously checked in on me and helped me feel safe as a solo female traveler. They will also let you keep your bags there after check out. I almost felt badly leaving because they were so nice!
Recommandé
pour Couplespar un voyageur de Mexico
El Hotel ideal por su relación precio-comodidades
Publié le 29 mai 2017 sur Expedia
Pour : Su personal, ubicación, la amplitud, limpieza, tranquilidad, cuenta con todo lo que puede uno pedir para estar comodo y disfrutando.
Contre : Nada
Emplacement : Cerca del hotel hay todos los museos, iglesias espectaculares y edificios históricos de gran interés. El City Hall y mezquitas. Buenos restaurantes.
El personal fue muy atento, trataba de ayudar con buenas sugerencias de lugares a visitar y restaurantes de comida local, muy bien ubicado, cerca de todos los lugares de interés. La vista desde el precioso balcon era unica se podía disfrutar la ciudad, sus olores y sonidos desde ahí.
