Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Family vaca

Publié le 28 déc. 2019 sur HomeAway
The place had amazing views. The staff was very nice. The number of bedrooms/ bathrooms was very misleading. I would not recommend that an adult sleep on a pull out couch.
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Angela I have tried to explain to you that the rates charged were based only on the number of persons occupying the rental being the most balanced prorate system to date As you are perfectly aware of the resort configuration in total sleep 20 person you contracted only for 13 person for that very reason you had the Villa and the studio apartment only and not the Condo . Our dedicated staff measure their level of service provide to our guest v/s the generosity of the guest themselves for the quality of services received here our staff were dissappointed as well . None the less we want to thank you for the opportunity to serve you and happy to ear that you have enjoyed Costs Rica and our hospethality Sincerely Sam
5 sur 5
par un voyageur de Grand Island

Very nice property, clean and well kept property

Publié le 12 févr. 2019 sur HomeAway
Good
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Villa Camellia is our special home away from home . As such Villa Camellia is special because isn't just a rental property managed by property management where minimal services is provide to maximize profits Having a full time staff to cater our guests on the property is a huge success We care to the simplest things such as having on our terrace Roses , some local and imported herbs and some spices I thing is wonderful for those guests whom enjoying cooking having these fresh herbs only steps from the Kitchen . Above all we simple enjoying seen peoples smile even when I am few thousand miles away I can still see their smiles reading their reviews
4 sur 5
par un voyageur de Chapel Hill, NC

Beautiful home overlooking Playa Hermosa: IMPORTANT to read all of the reviews before booking!

Publié le 1 janv. 2019 sur HomeAway
Sam and his wife and that staff that care for the home are delightful and made us feel very welcomed. (Marvin and Sonia just did a great job of quietly working around the home). They went out of their way to accommodate our needs. They had beautiful flowers for us, Christmas decorations and other wonderfully welcoming touches to the house. The home itself is quite beautiful and the view from the upper deck over the bay is beautiful-its about a 5-minute drive to the beach. There are 2 grills and Marvin moved them so they were both on the same level. It's important to realize that while the VRBO homepage indicates that the home will sleep 18 with 7 rooms, the building itself has 4 separate units--1 is a separate apartment which sleeps a couple. 2 are on the bottom of 3 floors and I think sleep 2 each. The owners stayed in one of them while we were there. When I booked, I didn't realize this arrangement and ended up not having enough rooms for our party. When you book, make sure you say how many bedrooms and beds you need. There is a master with a bath on the middle floor; 2 other bedrooms and pull out bed (not comfortable but you can ask for the blow-up mattress and put it under the bed mattress) on that floor that share a bathroom. There is a room on entry level with bunk beds: mattress on bottom bunk not comfortable. The last "sleep space" is a pull out bed on the main floor. Realize that the total sleep space for 18 includes these 2 pull out sofa spaces that are not private. A couple of other issues: while the showers were nice and had hot water, none of the sinks had hot water. There is no dishwasher. The outdoor shower doesn't work (but there is a hose). Kitchen has a lot of dishes and utensils. It would be great to have deep sided bowls and to replace some of the pots and pans whose no-stick surfaces have begun to peel. The last sentence, of course, is common with rentals but with a lot of cooking with large numbers that would be great. For a rental that sleeps up to 18, there isn't a place to gather and sit around and talk easily. There are 2 tables (one inside and one on porch) which seat about 6 each. Having said all this, we had a great time, we made it work. Just be flexible if you rent this property--its in a wonderful place and feels like you're in the trees.
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
First and foremost I want to thank Nancy and her party for the great generosity towards our very dedicated full time staff Marvin and Silvana As I have mentioned to Nancy we spend 8 months of the year in Canada we spend very little time in Costa Rica because we travel all over central America as well south America for extensive time But when we are in Costa Rica we take pride meeting our guests at Villa Camellia where we can offer complementary battle of Champagne as well fresh cut flowers twice a week etc. consequently our service at Villa Camellia it goes well beyond the scope of work provide by our staff 24/7 At Villa Camellia we treasure all reviews where we all learn from our guest and future guests learning from us this is the reasons why I would like to briefly address the issues raised . 1)As a part of striving to provide a better service we have a wireless call button where our on site staff can be summons for what ever the nature of the issue may be As an example you have mentioned that the outdoor shower was not working with out knowing there is a separate shot off valve to be turned on for the shower to work the garden hose located at the north side of the house is exclusively for the gardener to water the flowers . 2) No hot water for sinks ! Costa Rica is a tropical Country as such the temperature does never drops below 30 celsius or 82 Fahrenheit is fully understandable for our north America climate certainly not for CR. 3 There is no dish water, in my humble opinion the home appliance industries is yet to design and built a better dish washer than one pair of hands with a smile and eager to do the work for you this is also being part of the services that we provide to all our guess at no charged Villa Camellia is family oriented designed and built for the comfort and privacy of our guests . The rental is charges are based on the numbers of guests occupying the resort. The entire building is divide in 3 parts and is totally independent to insure privacy . The Villa has 4 bedrooms including sofa beds it sleeps 12 persons The Condo Camellia has 2 bedrooms and a sofa beds sleeps 6 adults The studio one bedroom witH a full size beds it sleeps 2 adults . To recap Paradise in Playa Hermosa property ( Villa Camellia ) is designed to accommodate up to 20 persons but also suitable and affordable for a smaller group for this very reason the rate chargeable is based on the number of occupants . Thank you
5 sur 5
par un voyageur

Excellent Vacation Home

Publié le 15 janv. 2018 sur HomeAway
We stayed at Villa Camilla and had a fantastic vacation. We had a total of 4 families (8 adults and 9 kids) and rented the main house and the studio. The kids used the pull out couches and the bedrooms (including the studio) accommodated all adult couples perfectly. Sam arranged for transportation from the airport which was appreciated, and when we arrived at the house, Sam and Sixto (on-site groundskeeper/staff) were there to welcome us. They gave us a tour of the house and made sure we understood all the ins and outs of the property. As questions came up during our stay, Sam and Sixto were quick to respond and were very helpful. The view is amazing. The house sits on a steep hill and provides views of the ocean. The driveway is steep but we managed with 2 rental cars, one was even a manual! The walk to the beach is about 10-15 minutes and not a bad walk. All kids did the walk several times without too much complaining. There is a market that is also about a 10-15 minute walk, it is small but had everything we needed. There were several dining options along the beach that accommodated all 17 of us and had good food. The two pools at the house were on the smaller side but none of our kids complained. They were up and in the pool at 6:30am some mornings because they couldn't wait to swim! I have to say, Sixto and his wife Pastora were invaluable. Sixto would check in with us daily and made sure the grounds were safe and clean. Pastora did our dishes and laundered towels along with a few personal items, daily! We didn't ever feel like we needed a dishwasher or washing machine because the staff took care of it. Pastora even made a delicious dinner for us (for a very reasonable extra fee). They also have a very cute little boy that was fun to have around :) Overall, this property was perfect for our needs. Sam, Sixto and Pastora went our of their way to make us feel welcome and safe.
5 sur 5
par un voyageur

A truly awesome experience from a breathtaking viewpoint and beautiful surroundings. Just awesome!!

Publié le 7 avr. 2017 sur HomeAway
There were 13 of us at some point and Villa Camelia was very accommodating. The home was very nice and filled with warmth and welcome. Sam, the owner, bent over backwards to ensure our vacation was a pleasant experience. His staff, who didn't speak any English, did understand the true meaning of customer service. They were at our beckoned call, no matter the time of day or night. We felt we got our money's worth as we enjoyed the pools, home cooking, closeness of the beach, shopping and restaurants, and all the fun we all had together. We are going through withdrawals right now because our visit to Costa Rica was the most!!!! Sam even referred us to his neighbor, Renee, who was essentially our driver for running around to close venues. He would make multiple trips to safely and quickly get us to our nearby destination and at great rates!!👌🏽👌🏽👌🏽👌🏽 We had a couple of challenges with water shortages in the subdivision but we lived through it until we figured it all out!! The vacation was a huge success and EVERYBODY had an absolute ball. I do recommend Sam makes it clear in his home description that the house has 3 separate entrances and they are all priced separately. Even with this misunderstanding, he was the most accommodating. He promised our vacation would be great and he delivered! Thank you to Sam and his staff and his neighbor. You guys all Rock!!!!! #highlyrecommended
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Villa Camellia is a three levels concept. Built into the hill side of Monte Paraiso it gives a fantastic ocean and mount view from all side, yet each level has a ground level with a total independent access insuring versatility, safety and above all privacy, and comfort. As I have personally designed and built this vacation property I take pride especially by making our guests happy this is my ultimate rewards . Cora’s group of13 adults guests were simply a great bunch of peoples and I have been very pleased hosting and helping with making their vacation a memorable one Thank you Cora Sincerely Sam
2 sur 5
par un voyageur

Great for families!! Single group of adults should choose another property

Publié le 3 janv. 2017 sur HomeAway
This property is beautiful but is configured to accommodate families. I rented this property with 5 other adults(not couples). There are only 3 adult bedrooms and one bedroom with bunkbeds. The rest of the beds are sofa sleepers in common areas. There are also only two pools. The one off the living space is a whirlpool with no heat and very small. The actual pool is situated down a steep staircase with no railings and has the apartment overlooking it where the owner stays. Not optimal. The beach is a fair hike away which isnt bad except the hike back is uphill and the last bit to get to the house is ridiculous. Playa Coco is a quick cab ride away and even has a Hard Rick Cafe as well as some bar/danceclubs. To get in and out of the gated community you have to get the attention of the groundskeeper.... This is not an easy task at 3 or 4 o'clock in the morning when he is sound asleep. The daily maid service was a nice touch. We did not use it everyday but it was comforting to know it was available.
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Hosting Cristina party was certainly challenging at best . Our gated community security personal reported that ladies of the night where brought in our rental facility at 3:00 am. This was certainly unacceptable behaviour I have indicated that safety and security is our upmost concerns for our guests. I would like to add that after I set out the acceptable guide line there were no further incidents and have thank these guests for being generous towards our valued staff at the time of their departure .
3 sur 5
par un voyageur de Minneapolis

Throw Out Expectations: You are in a Foreign Country

Publié le 3 déc. 2016 sur HomeAway
There are no addresses in Costa Rica so directions are sketchy. We came in three rental cars and all got lost. The coordinates were not accurate. Villa Camellia is an inspiringly beautiful home, spacious, well furnished, clean and functional for large groups. It also has a great view on several levels and two sun-warmed pools. What it doesn’t have surprised us because we were in an American state-of-mind. There is no dishwasher, not even pipes for hot water in the kitchen. Showers in the house have instant water heaters but the sink is cold only. Toilets get plugged up easily so we had to teach the kids that, here, we must put toilet paper in the wastebasket. Villa Camilla is near Playa Hermosa and Playa Coco. The driveway is scary steep and curves and goes back down at the other end. You might want four wheel drive and certainly automatic transmission. There are 3 units here: house, condo and studio apartment, rented and priced separately. Be clear on how many bedrooms you want if you do not want to sleep on sleeper sofas. The apartment is down three levels which you get to on outside stairs which have no railing or lights. The condo is on level two. There are separate keys for the house and studio and only one key each. The staff, Sixto and Pastoria are always available. We were especially happy with them and the owner, Sam, when they took care of us and the house when the be ry unusual hurricane was predicted. Fortunately, it missed us.
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Susan party was a great group of people as always I do treasure comments as we learn from it contributes to our success story in providing our guest the best in quality services. I would like to elaborate from our point of view I have yet to see a dish washer make or model that can beat two pair of hands that would provide a personalized service in washing dishes and all 3 time a day the same it goes for the washing and drying clothes at absolutely no charges to our guests . Unlike to other rentals managed by property managements where a guest would be handed over the key and instructed to leave the key in a box at the end of the rental, and that is the extend of the service that is provide to their guests. Villa Camellia is owned operated and we take pride of our service provided by our on site full time staff. My comments on the steep driveway and I find it a bit funny and here is why North american like myself are use to drive into a winter condition weather. With that mind set when encountering a driveway that would be ideally for a gentle ski hill. This scenario for some can be terrifying but the truth is that we do not have snow here and the coldest will ever get is 80 F. More railing we will most definitely conceder to be installed soon to serve more to the needy elderly guests having said that I want to thank for the observation well appreciated . Thank you Sam
5 sur 5
par un voyageur

Beautiful villa with an amazing view of the pacific...

Publié le 3 avr. 2016 sur HomeAway
My family and I had the pleasure of staying at Casa Camilla in February 2016. We had the idea to do a vacation rental as a family for a couple of years but were nervous about all of the moving pieces of getting all 11 of us together (4 couples and 3 small children). We had never done a vacation rental before and so this piece was a big unknown. We had high expectations and these were exceeded by both the quality of the accommodation as well as the exceptionally accommodating and welcoming owner and staff. We rented the main house as well as the studio apartment and this was plenty of room for our group. The house is just as lovely in person as the pictures appear (maybe even nicer) and was sparkling clean on arrival and throughout the stay. The ocean view from the house is spectacular and we were about a ~10min walk from the beach. We walked to Playa Hermosa most mornings with our children (2 and 4), who were thrilled to see the howler monkey family in the trees on the way every day. We also repeated the journey many evenings to enjoy dinner and a cocktail at one of several beach front walk-up restaurants. This was a fantastic spot to enjoy the sunset. We are a family that doesn't mind walking so this was a pleasure for us to have a bit of walk to the beach. Of note, the hill to the house is a bit steep and my sister, who has a 7 month old, preferred the short drive (there is lots of parking at the beach as well, so this was not a problem). It is also about the same walk to a small grocery store, so it was easy to keep the kitchen stocked. One thing I would like to note as well about the location (especially for those travelling with small children) is that was very nice to be a bit away from the beach and on the base of the hill hill as it does get very hot during the day and most times we had a pleasant breeze on the upper deck. Sam, the owner, is outstanding and makes you feel welcome in his home. True to the other reviews he welcomed us on arrival, ensured every detail was taken care of during the stay and provided excellent recommendations on local attractions. The couple that maintain the house and grounds could not be nicer. The house was cleaned several times during the day, our laundry was done each day and they were so kind to accommodate their upkeep of the house around the napping schedule of our baby and toddlers. Thank you sincerely Sam, for such a wonderful vacation experience. We hope to visit again soon!