Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Atlanta GA
Quick trip to Helen
Publié le 8 sept. 2024 sur HomeAwaypar un voyageur
3/5
Publié le 13 août 2024 sur HomeAwayThe back patio and hot tub on this cabin sold us and we were not disappointed. We spent a majority of our trip out there.
The interior isn’t perfect by any means and definitely could use updates, but we honestly expected it with renting a cabin.
I messaged the host 5 days prior to our trip and then the day before our trip, we never got a response. Midway through our trip, I got a message responding but asking for more details - my initial message was clear and it was obviously an automated message. Very disappointed in the communication.
The dip at the bottom of the driveway is no joke and no matter the angle you go in or out, you will hit the front of the car.
They want you to bring your trash 3 miles down the road to their dumpster. Is that a thing they can even ask?
Overall, it was an alright stay. We will not be back however.
Commentaires de Gestion de l’hôtel
30 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, Laini, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Publié le 9 août 2024 sur HomeAway
par un voyageur de Old Town
Not so good
Publié le 29 mai 2024 sur HomeAwayWe stayed in this location from May 9, 2024 to May 16, 2024, so over Mother's Day weekend. The inside of the cabin was clean, but the screened porch looks like it had not been wiped down for weeks, so I had to clean myself before our little dogs could out there as they would be tracking all that dirt to the inside. That was the first negative. We like to cook on the grill but the one furnished was filthy and all rusted out. I called on the 9th to advise them of this and they said someone would contact me but no one ever did. Our son had brought some expensive steaks to cook for Mothers Day so that could not happen, another negative. There was only one hand towel for each bathroom for a whole week which was definitely not sufficient since there is no washer/dryer. There was no dish soap, sponge or dishcloth, had to buy my own. Only two kitchen towels provided which is not sufficient for a week since no washer. This was advertised as sleeps four as there was a futon but there were no sheets or pillows provided for the futon. The mattress on the king size bed was broken down and needs to be replaced. The TV was too small for the space so hard to see. The only good thing was the setting, the mountain laurel was blooming so very pretty up there. We have stayed at several VRBO locations in the Ga mountains and this was the most disappointing of them all.
par un voyageur
Location vs Comfort
Publié le 29 mai 2024 sur HomeAwayOverall, for the price this house was decent & proximity to everything was nice. Our first impression was walking through the doors to sticky floors, like there was too much cleaner in the mop mixture. We wore shoes/socks the entirety of our stay. If you have allergies to dust & mold this house is not for you. Chunks of dust was covering the wooden walls with cob webs in the corners. The main bath was moldy/mildew with no ventilation. The yellow jet tub was out of order (unaware during booking), it looked like they clear chalked over moldy seams. guest bath was updated more recently, however, the shower head screamed when the water was running. Water pressure, heat, and water quality was great. The bed was very dated, sinks in the middle & very squeaky. The livingroom was cozy. Lighting in the kitchen was inadequate, def don't try to cook at night/early morning unless you have a flashlight to see what you're doing. Pots & pans were a mess & desperately need to be replaced. The hot tub was pretty nice & the back porch was adorable. We had breakfast out there most mornings. The biggest complaint was the AC. Property managers told us to “turn off & back on”. It was at least 10 degrees lower than it said. It felt better outside in the 80s while on 71/72 until we cranked it down the 60/62. Like I mentioned, overall for the price & location it was worth it, but we personally will not be staying with the Vacasa company again.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par VrboOwner, Gestion de l’hôtel
Seth, thank you for taking the time to share your feedback. We're pleased that our home's location served you well and that you enjoyed the hot tub and back porch. That said, we apologize for the issues that detracted from your visit. Our local manager assured us that the A/C is in good working order, there is a light in the kitchen and new cookware has been placed in the kitchen. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Always enjoy this cabin.
Publié le 1 mai 2024 sur HomeAway4th time at this cabin. Very enjoyable. Clean, comfortable and secluded.
par un voyageur
Hideaway
Publié le 30 mars 2024 sur HomeAwayVery private. Great location. Very welcoming.
Will be back.
par un voyageur
Great get away
Publié le 19 mars 2024 sur HomeAwayHad a fantastic weekend vacation with the wife.
par un voyageur
Perfect get-away
Publié le 29 janv. 2024 sur HomeAwayGreat to get away with family. Porch was fabulous and hot tub a treat! Hot tub very clean. A sweet little tree house.
