Ratings based on 398 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Skokie
Posted Aug. 15, 2024 on Expedia
by A traveller
Posted Jul. 5, 2024 on Hotels
I don't usually leave reviews, but I had such a bad experience that I feel compelled to share. They only gave me one key, and when I requested an additional one, they asked for a deposit. I had confirmed before booking that I could use 110v electronic devices, but when I arrived, they couldn't even distinguish between a transformer and a power outlet, and kept insisting on the deposit. When I asked if someone could help me with my heavy luggage, they sighed and initially refused, though someone else eventually helped. Despite the information stating that the ramen machine in the basement could be used until 9 p.m. on weekdays, they annoyingly told me it was closed at 8:30 p.m. and repeatedly refused service. My child wanted to try the ramen machine because of their experience with it in Korea, and it was one of the reasons we chose this hotel. However, they ruined our trip to Korea and every time we returned to the hotel, we regretted choosing it. We never want to stay at this hotel again, so we decided to stay at a different hotel for the rest of our trip.
by A traveller
Posted Jun. 12, 2024 on Expedia
No AC, next to train station which makes it hard to sleep with open window. Utilities in poor condition
by A traveller
Posted Apr. 9, 2024 on Expedia
Good location near university and station was great.
Room was tired, had furniture missing, nowhere to put clothes or anything else. Not enough power outlets, no shower curtain and most days only one shower towel.
by A traveller
Posted Dec. 10, 2023 on Expedia
by A traveller
Don't go
Posted Nov. 15, 2023 on HotelsOutdated and dirty. Front desk feels like some cheap motel. I do not recommend anyone staying here. Unfortunately there isn't a lot of options in the area, so drive of take additional stations down for better stay.
by A traveller
Posted Oct. 25, 2023 on Expedia
Pictures looked nice but it is fairly dirty.
by A traveller
Posted May 28, 2023 on Expedia
Staff was awesome, but our room was dirty. Dust and hair from prior guests, spider webs in ceiling corners. Tried to make some coffee but the kettle was nasty.
by A traveller
Posted Dec. 10, 2022 on Hotels
by A traveller
Posted Oct. 31, 2022 on Expedia
Rooms are tiny and stinky. Its a motel not hotel
