Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cheap cabin
Publié le 4 juill. 2023 sur HomeAwayThe cabin was not clean. Floors not vaccuumed. Dead bugs in coffee cups. Water needed filter systems. Water so bad we had to buy bottled water to make coffee and to take baths in thd sink. Could not take shower because the water smelled so bad. The instructions on how to unlock and lock the door is backwards.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for the disappointment you had with your stay and do wish you would have called us and we would have been glad to take care of these issues for you. We appreciate your feedback and will make sure all issues are resolved.
par un voyageur
After Christmas stay
Publié le 2 janv. 2023 sur HomeAwayNice little cabin very peaceful and quiet, weather provided icey road’s definitely would not suggest a below freezing stay unless you have a 4wd the get up the hill. Cabin and amenities could use a little love but all around a decent cabin for the price considering the area.
Commentaires de Gestion de l’hôtel
16 janv. 2023 par VrboOwner, Gestion de l’hôtel
We are glad you enjoyed your stay and appreciate your feedback. We hope you will visit us again soon!
par un voyageur
Very relaxing and enjoyable
Publié le 1 juill. 2021 sur HomeAwayIt was very easy to rent and everyone was really nice
Commentaires de Gestion de l’hôtel
18 juill. 2021 par VrboOwner, Gestion de l’hôtel
We are so glad you enjoyed staying with us and hope to see you again soon!
par un voyageur
Some things didnt work
Publié le 18 avr. 2021 sur HomeAwaySmell by bathroom of sewage
Commentaires de Gestion de l’hôtel
18 avr. 2021 par VrboOwner, Gestion de l’hôtel
We appreciate your feedback and apologize for any issues you had during your stay and we are having them checked. We hope you will visit the Smokies again.
par un voyageur
do not rent at this property
Publié le 21 août 2020 sur HomeAwayLeft a day early! Has not been updated or maintained. Dirty, old, for the cost I might as well stayed at a motel 6 Blinds falling apart, floors, would not walk on it without shoes,. appliances not been updated since construction. A total disappointment. This property needs to removed from rental until it is brought up to a better standard! Do not believe the photos you see. Also smells like mold!
Commentaires de Gestion de l’hôtel
25 août 2020 par VrboOwner, Gestion de l’hôtel
We apologize for the bad experience you had during your stay with us and I can assure you, we are addressing all reported issues. Thank you for bringing them to our attention. We hope you will visit the Smokies again.
par un voyageur
Rent with low expectations
Publié le 8 juill. 2019 sur HomeAwayFinding the cabin was a bit difficulty because we weren’t given a GPS address, only paper directions. After we found the cabin I realized that the 911 address that was given by the property manager would actually work in the GPS. Upon entering the cabin, we were greeted by a very musty odor throughout. We actually purchased air freshener and a candle. The ENTIRE cabin was dusty and had cobwebs. The carpet is old and stained, the vinyl flooring needs a good scrubbing. I believe there’s been issues with mice at some point because the A/C vent had pieces of torn insulation in it. The cabin is cluttered with way too many items and needs updating. I will say, the bed was fairy comfortable and the hot tub was clean. The porch had broken blinds for privacy and a nasty piece of carpet on it. The area was quiet as the cabin sits on the end of a short lane.
The pictures online do not accurately portray the actual condition of the cabin. We were very disappointed.
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback and we have addressed and corrected the reported issues.
par un voyageur
Bed needs to be replaced and the hot tub needs cleaned
Publié le 30 mars 2019 sur HomeAwayOther than the bed it was an amazing stay
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback and we hope to see you again soon!
