Note fondée sur 555 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Room was clean and presentable. Breakfast was good.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elaina,Thank you for your great feedback! We're glad to hear that you enjoyed the cleanliness of your room and had a good breakfast experience. It’s always our goal to provide a comfortable and satisfying stay for our guests. We appreciate your feedback and look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024
Very nice place. Location is great. Close to the ocean.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elaina,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pablo,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Picked this motel because of price and what I thought was its central location to the island beaches. It was a drive of 15 or more minutes to get to those islands so we did a lot of driving in 5 days. Only one restaurant close enough to walk to. Our room was clean but very small. One wobbly desk chair to sit upon or the bed. Poor wifi. Lost connection every day. We sat by the clean outdoor pool everyday. Basically the motel was a place to sleep, wash and regroup for each day. Yes, free breakfast with fresh fruits, waffles and other sweets and cereals until 9:30am. Staff was extremely friendly and courteous.
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Susan,Thank you for your review. We’re glad you enjoyed the clean room, friendly staff, and our outdoor pool, as well as the breakfast options. We’re sorry to hear about the distance to the beaches, the small room size, and the Wi-Fi issues. Your feedback is noted, and we’ll work on these areas.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
this place is quiet and clean. The staff is very helpful and friendly
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear james,Thank you for your great feedback! We're delighted to hear that you enjoyed the quiet and clean environment during your stay. Our team takes pride in providing helpful and friendly service, and we're glad that this made your experience even better. It's our goal to create a comfortable and welcoming atmosphere for all our guests, and we're thrilled to know we succeeded. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Bill,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rebecca,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
We checked in in the very early AM the front desk was not very friendly at all. I was told the back door would need My key card to open, that wasn’t the case NO KEY NEEDED. The halls stunk and when We entered our room it smelled so musty. We saw brown on tv stand so I wiped it off it was gross, also something brown crusty on floor. Some of the front desk staff throughout stay were very friendly others not. Breakfast was very limited on choices. I asked for refund but they were going to charge Me for a night still so We settled to stay in a different room. It seemed some cleaner still smelled really bad We had to go buy air fresheners. I think it’s an ok place but for the price of this place You really don’t get much.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Rebecca,Thank you for sharing your experience. We apologize for the issues you encountered with the front desk, room cleanliness, and breakfast. Your feedback is valuable, and we’re addressing these concerns to improve our service. We appreciate your patience and hope to offer a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Worst experience ever. Checked into the room after midnight after driving many long hours (6 ) with two children…pulled the sheets back and BEDBUGS went to crawling. I immediately took pictures of them, then put them in a plastic cup and took them to the gentlemen downstairs. He moved our rooms. (My husband killed a roach in that room)… My eight month old came home covered head to toe in bites! (Also have picture proof) The front desk just say but we moved your rooms, being as the rooms rotate sheets/towels/etc not sure how bedbugs can be contained to one room…Since coming home I have not even brought our luggage in because I’m so concerned of transferring these disgusting critters into my home! I have tried reaching out to a manager, and have also emailed the facility concerning the matter but no one has reached back out to me. I have contacted their local health department and they assured me they would be following up with an inspection. Maybe that will get a response.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brandy,We deeply regret to hear about your recent experience. Please be assured that maintaining a clean and comfortable environment is our top priority. Our hotel conducts regular pest control treatments to prevent such issues and adheres to strict cleaning protocols. We understand this incident was distressing and believe it may be an isolated case. We are committed to addressing your concerns and are reviewing our procedures to ensure the highest standards of cleanliness. Sincerely, Hotel Manager
