Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
1,6 sur 5
25 % des clients le recommandent
2,3 Propreté de la chambre
2,4 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Not value for money

Publié le 11 juin 2018 sur Hotels
The resort is too old. Rooms r big but not well furnished.food for Room service is very limited . Resort is not maintain professionaly. They dont mind because of they r always booked. Somebody told me that their new resort named Gulmohar is good. But this old property is not worth. In a short u will stay in 4 star hotel or resorts for what this resort charge.cleanliness is also ok.
Commentaires de Gestion de l’hôtel
19 avr. 2019 par khanvel Resort, Gestion de l’hôtel
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort
2 sur 5
par un voyageur de Mumbai

Do not take the property on photographs ....

Publié le 17 mai 2017 sur Expedia
Pour : nothing specific outstanding .... it is not for class it is for mass ...
Contre : room interior
not so great ........................................................................................................................................................................
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Khanvel Resort, Gestion de l’hôtel
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort
2 sur 5
par un voyageur

Average Facility with poor service

Publié le 21 mai 2015 sur Hotels
Resort location and food was good. But resort is not at all maintained. Cleaness is not there in anywhere. It was below average resort
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Khanvel Resort , Gestion de l’hôtel
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Khanvel Resort
3 sur 5
par Rajesh

Ce voyageur a laissé seulement une note Publié le 28 avr. 2015 sur Hotels
1 sur 5
par un voyageur

Unbelievable cheating

Publié le 28 févr. 2015 sur Expedia
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Khanvel Resort , Gestion de l’hôtel
Dear Guest, Thank you for sharing your valuable feedback with us. The team works hard to ensure that every facet of our hospitality is perfect. But we regret the inconvenience that you had to face and we assure you that rectifications will be made at the earliest. We hope to see you again for an improved stay experience. Best Regards, Team at Khanvel Resort
1 sur 5
par un voyageur

Very Bad experience as good as cheating

Publié le 28 févr. 2015 sur Expedia
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Khanvel Resort, Gestion de l’hôtel
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Team at Khanvel Resort
1 sur 5
par kumarbombay de Chandivali, Mumbai

Not at all recommended

Publié le 11 juin 2014 sur Hotels
My weekend holiday got totally spoilt. I had booked 2 rooms for which I had requested it to be side by side. Also received a confirmation for same, but on reaching the resort, side by side rooms were not allotted, saying its not available. Then why book in advance? Pathetic management and reception staff is totally non co-operative and they dont care about the guests requirements. Their policy is clear, 'THIS IS IT, TAKE IT OR LEAVE IT. Totally unsatisfied.
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Khanvel Resort, Gestion de l’hôtel
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort
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