Ratings based on 924 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from WAYNE
Posted Jul. 16, 2024
Comment from Hotel Management
Aug. 7, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for taking the time to rate your recent stay with us! We're thrilled to see that you had a great experience. Your positive feedback is greatly appreciated and encourages our team to keep delivering excellent service.If you have any specific highlights or suggestions for future visits, please feel free to share. We look forward to welcoming you back to Sleep Inn & Suites Smithfield soon!
by A traveller from WAYNE
Posted Jul. 16, 2024
Easy check in and check out...felt safe and able to walk over to the Mexican restaurant next door!!
Comment from Hotel Management
Jul. 17, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for your fantastic review! We’re delighted to hear that you found the check-in and check-out process easy and enjoyed the convenience of the nearby Mexican restaurant. Your safety and comfort are our top priorities.We look forward to welcoming you back soon.
by A traveller
Posted Jun. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 1, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for your 5-star review! We're delighted to hear that you had a great stay at the Sleep Inn in Smithfield. Your feedback means a lot to us.We look forward to welcoming you back in the future!Best regards,
by A traveller
Posted Jun. 28, 2024 on Expedia
Comment from Hotel Management
Jun. 30, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for sharing your rating. We value your feedback and would love to hear more about your recent experience with us at Sleep Inn & Suites Smithfield. Your insights are essential to us as we strive to provide exceptional service and accommodations.If you have any additional comments or suggestions, please feel free to reach out. We're here to ensure your future stays are enjoyable and memorable.Best regards,Nickie ChildersGeneral Manager
by A traveller
Posted Jun. 27, 2024 on Expedia
Our overall stay was good. Check in and checkout were super easy. The location was very convenient to shopping and restaurants. Park was easy and close. Everything felt safe. The overall cleanliness was sub par. Would stay here again for the price.
Comment from Hotel Management
Jun. 30, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient, and that check-in and check-out were easy. Your comments about safety and parking are greatly appreciated.We apologize for the cleanliness issues you encountered. Please know that we take your feedback seriously and will address this with our housekeeping team to ensure improvements are made.We look forward to welcoming you back in the future and providing an even better experience.Nickie ChildersGeneral Manager
by A traveller
Posted Jun. 25, 2024 on Hotels
Comment from Hotel Management
Jun. 26, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for your feedback. We appreciate your rating and would like to understand more about your experience. Your insights are valuable to us as we strive to improve our services.Please feel free to share any specific comments or suggestions you may have. We hope to have the opportunity to welcome you back for a better stay in the future.
by A traveller
Posted Jun. 24, 2024 on Expedia
The precheck in Confirmation also they called to check to see if I needed late check in since i had a delayed .
Comment from Hotel Management
Jun. 25, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for taking the time to share your review and for rating us 5/5! We are delighted to hear that you appreciated our pre-check-in confirmation and the call to check if you needed a late check-in due to your delay. We strive to provide excellent customer service, and it's wonderful to know that our efforts made a positive impact on your stay.We look forward to welcoming you back to Sleep Inn & Suites Smithfield in the future!Best regards,Nickie ChildersGeneral Manager
by A traveller
Posted Jun. 23, 2024 on Expedia
Bed was comfortable, room was clean, shampoo & conditioner was provided along with normal bath supplies.
Was nice having the refrigerator with a freezer and microwave. Complementary breakfast and coffee was appreciated too.
Comment from Hotel Management
Jun. 24, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear that you found the bed comfortable and the room clean, and that you appreciated the provided amenities such as the shampoo, conditioner, refrigerator, freezer, microwave, and complimentary breakfast and coffee.We appreciate your positive comments and look forward to welcoming you back to our hotel in the future.
by A traveller
Posted Jun. 23, 2024 on Expedia
Comment from Hotel Management
Jul. 15, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for your wonderful feedback and for rating us 5 out of 5! We're thrilled to know that you had a great experience at Sleep Inn & Suites of Smithfield.If there's anything else you'd like to share or any suggestions you have for us, please don't hesitate to reach out. We look forward to welcoming you back in the future!
by A traveller
Posted Jun. 21, 2024 on Expedia
Comment from Hotel Management
Jun. 23, 2024 by Nickie Childers, General Manager, Hotel Management
Thank you for taking the time to leave a review of your stay at Sleep Inn Smithfield. We're glad to see that you had a satisfactory experience and rated us positively.We strive to provide a consistently high level of service and comfort for all our guests. If there's anything specific you think we could improve or if you have any additional feedback, please don't hesitate to share.We look forward to welcoming you back in the future and providing you with an even better stay.
