Note fondée sur 250 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Restaurant, water park and fitness center all closed. Unable to call and reach front desk. Asked for late checkout from 11 to noon and was declined.
par un voyageur
Publié le 28 nov. 2021 sur Expedia
Staff was rude and had no idea how to do their jobs. Paint chips were in the pool area. Just overall disappointed.
Commentaires de Gestion de l’hôtel
28 nov. 2021 par Tracey, Gestion de l’hôtel
We apologize for the experience that you had staying with us. We will be looking into these matters and taking the appropriate action to correct these matters. Thank you for the feedback.
par un voyageur
Publié le 12 sept. 2021 sur Expedia
Kids had fun
Commentaires de Gestion de l’hôtel
22 oct. 2021 par Amy Von Bank General Manager, Gestion de l’hôtel
We are so glad the kids had fun on your visit here at King's Pointe. We hope to see you again soon!
Safe travels.
par un voyageur
Publié le 6 sept. 2021 sur Expedia
It was perfect had the view of the lake and a very clean room.
Commentaires de Gestion de l’hôtel
22 oct. 2021 par Amy Von Bank General Manager, Gestion de l’hôtel
We love hearing that you had a pleasant and memorable stay in our lakeside resort. We hope you will come back and stay with us again soon!
Safe travels and best wishes from all of us at King's Pointe Resort Storm Lake, IA
par un voyageur
Publié le 31 août 2021 sur Expedia
par un voyageur
Publié le 23 août 2021 sur Expedia
The beds were very uncomfortable, shower was tiny and outdated. However, my children had an amazing time at the water parks
par un voyageur
Amazing Hotel
Publié le 20 août 2021 sur HotelsAmazing!
par un voyageur
Publié le 18 août 2021 sur Expedia
The hotel is connected to a water park, and they don’t offer discounted or included park passes when you stay at the hotel, or if they do, no one told us about it. We had to pay the regular daily price for the water park. I was disappointed with that.
par un voyageur
Publié le 16 août 2021
View was beautiful. Screen on the sliding door was ripped
par un voyageur
Publié le 15 août 2021 sur Expedia
I would take my family there again, however, I do not recommend purchasing a stay at King’s Pointe Water Resort through EXPEDIA. When purchasing through this site it does not include the water park! Luckily the manager at Kings Pointe was very understanding and helpful but I will only book directly with the resort in the future.
