Note fondée sur 244 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par joy, Gestion de l’hôtel
Dear Wei FongOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Very good stay, front desk staff were extremely helpful.
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy, Gestion de l’hôtel
Dear AnonymousOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Your experience of stay experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the all of related leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same situation from occurring in the future.Could you advice more details about the lower score? Hotel would like to realize and hope to welcome you again.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par joy, Gestion de l’hôtel
Dear Ray FuOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy, Gestion de l’hôtel
Dear Po JenOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy , Gestion de l’hôtel
Dear ChienOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
コインランドリーを使う時、間違って乾燥機にお金を投入した。
すぐに対応してくれて、更に乾燥機に投入した分も無料で使わせてくれました。
全体的スタッフは対応良かったです。
唯一残念なところはタオルが古すぎて、びっくりしました。
あと、部屋の中にちょっとしたソファーがあるとなおいいです。
Commentaires de Gestion de l’hôtel
29 août 2024 par joy, Gestion de l’hôtel
Dear AynOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy , Gestion de l’hôtel
Dear MichaelOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 13 juill. 2024 sur Expedia
有自助洗衣烘衣間很方便
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy , Gestion de l’hôtel
Dear KathyOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Joy , Gestion de l’hôtel
Dear San YihOn behalf of the entire hotel team, I want to thank you for sharing about your stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front office as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Joy Hou Front office duty manager
