Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ski Trip
Publié le 22 janv. 2024 sur HomeAwayGreat location to stay for a get away ski trip. The shuttle bus was very accommodating. Room did not have a mini fridge or microwave which was inconvenient but not a deal breaker.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par VrboOwner, Gestion de l’hôtel
We are glad you enjoyed your stay and apologize for the inconvenience regarding the microwave and fridge.
par un voyageur
Not ski in ski out
Publié le 27 févr. 2019 sur HomeAwayNot ski in ski out as we advertised on my booking platform. Located in bear Creek which is a resort with nice amenities and a shuttle to the gondola and market. The staff at the desk is very nice. The room itself was clean and had a nice bathroom. There was no mini fridge, and the place was super noisy with thin walls. The neighbor's kids would wake up around 7 screaming and running around like crazy.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Bear Creek Lodge guest,
Thank you for taking the time to review the Lodge. I apologize for any confusion, however as far as I know we do not advertise ski/in ski/out. We do have the funicular surface lift on site that will take right to the slopes. I will ensure with my marketing team that we do not advertise ski/in ski/out. Thank you for the kind word regarding the staff and service and we hope to see you again at the Lodge.
Bear Creek Lodge Management
par un voyageur
In decline employees who wish they were else were instead of working here!
Publié le 12 nov. 2016 sur HomeAwayI was lead to believe this was a hotel room not a lock out between two condos. I found the room to be dated with torn pillows and a worn out deplorable bed that caused me to have back pain and not significant rest for 3 days. The bed was so bad every edge collapsed and management or owners covered it with a topper. This was to make u think it was soft and plus well if call 4 to 6 inches higher at the foot end and sinking into it about 10 inches plus you need your head examined. There was no place to sit to watch tv but the bed or some bar stool they must have moved in from another unit. In addition you could not lock your room for lack of dead bolt, all that was in place was a push pin that could be opened with a toothpick! Overall I feel mislead and cheated by the TELLURIDE TOURISM BOARD for which I had booked thru since after 5 days of attempting to go direct I would never get a call back from Bear Creek, When I asked the TTB for refund assistance they were useless. They said talk to Bear Creek you would expect there to be some manner of professionalism applied here to the tune of a 50 % discount since a hotel contract is in essence, to be a safe and secure sanctuary for one to rest in. Paul Janco
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for being our guest.