Ratings based on 921 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
Area
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
3 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
The hotel and property was very good The only problem was the afternoon front desk. Staff did not know That the hotel airport shuttle service at 4 o’clock in the morning. We needed a shuttle service at 4 AM. Because the staff told us the hotels shuttle service to start till 5 AM. We scheduled an Uber. There should be better communication between The staff that work different shifts
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Thank you for your comments and qualifications , we will consider your comments to improve our services we will keep doing our best to effort the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Posted Sep. 11, 2024 on Expedia
Muy buenas instalaciones
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Muchas gracias por elegir nuestro hotel para su estancia y por tomarse el tiempo para comentarnos y calificarnos , seguiremos haciendo nuestro mejor esfuerzo para ofrecerle la mejor experiencia en Tijuana , esperamos verle pronto de regreso ¡!
5 out of 5
by A traveller

Posted Sep. 2, 2024 on Expedia
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Posted Sep. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 31, 2024 by GM, Hotel Management
Muchas gracias por elegir nuestro hotel para su estancia y por tomarse el tiempo para calificarnos , seguiremos haciendo nuestro mejor esfuerzo para ofrecerle la mejor experiencia en Tijuana , esperamos verle pronto de regreso ¡!
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Really good place to stay
Comment from Hotel Management
Aug. 31, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Definitely will be back!

Posted Aug. 20, 2024 on Hotels
It was amazing! The location is great - close to everything we wanted to see and do. There are great restaurants within walking distance. The hotel also offers free breakfast and there is a bar. The parking is great and convenient. The staff is professional, helpful, and kind! The rooms are so clean and with the perfect set up. They will take you anywhere near the hotel - mercados, airport, etc. We will definitely be staying here again!!
Comment from Hotel Management
Aug. 31, 2024 by GM, Hotel Management
Thank you very much for choosing our hotel for your stay and for taking the time to comments and qualify us , we will keep doing our best to offer the best experience in Tijuana , we are hoping to see you back soon !!
5 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
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Comment from Hotel Management
Aug. 17, 2024 by GM, Hotel Management
Muchas gracias por elegir nuestro hotel para su estancia y por tomarse el tiempo para calificarnos , seguiremos haciendo nuestro mejor esfuerzo para ofrecerle la mejor experiencia en Tijuana , esperamos verle pronto de regreso ¡!