Ratings based on 949 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from SATELLITE BEACH
Posted Oct. 30, 2024
Noise was from frequent emergency vehicles at all hours. The Japanese use their sirens constantly, not sparingly like the US. The emergency vehicles have full sirens, even at night, along with a loudspeaker.
Comment from Hotel Management
Oct. 30, 2024 by Front desk Harada., Hotel Management
Thank you for choosing APA Hotel Higashi-Shinjuku Kabukicho East.As a hospital is built near our hotel, sirens are often heard.For this reason, we distribute earplugs free of charge at the front desk to guests who wish to use them.Please ask at the front desk if you would like to use our hotel again.We look forward to serving you again.
by A traveller
Posted Aug. 27, 2024 on Expedia
My second APA hotel, it’s very tiny but does the job for their rates
Comment from Hotel Management
Aug. 27, 2024 by Front Takahashi, Hotel Management
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi. As you mentioned, APA Hotel aims to create an environmentally friendly hotel by designing compact guest rooms. However, we apologize for any inconvenience caused by the size of the room.We will continue to strive to improve our services to the satisfaction of our guests. Thank you again for taking time out of your busy schedule to give us your valuable comments. We hope you will visit our hotel again when you are in the neighborhood. We look forward to serving you again. Front Desk Takahashi
by A traveller
Posted Aug. 22, 2024 on Expedia
The hotel was fine, the area…not so much. As a solo traveller, I was a little scared walking around once it got dark, although I felt fine in other areas of the city.
Comment from Hotel Management
Aug. 22, 2024 by Front Takahashi, Hotel Management
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very pleased that you are satisfied with our hotel. However, we apologize for any inconvenience caused by the location of the hotel.We will continue to strive to improve our services to the satisfaction of our guests. Thank you again for taking time out of your busy schedule to give us your valuable comments. We hope you will visit our hotel again when you are in the neighborhood. We look forward to serving you again. Front Takahashi
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Furukoshi, Hotel Management
Thank you for staying with us.We are very happy to hear that you appreciated our hotel.We are very happy to hear that you were generally satisfied with your stay. We will continue to strive to be the hotel of choice for many more guests in the future.Front Desk Furukoshi
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Front desk Harada., Hotel Management
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho East.We are very pleased to receive the highest rating for our hotel.We will continue to strive for excellence in the future.We look forward to serving you again.
by A traveller from Monrovia
Posted Aug. 11, 2024 on Expedia
The hotel had no lounge to sit and the rooms are not cleaned every day. The room I got had no view.
Comment from Hotel Management
Aug. 12, 2024 by front desk dejima, Hotel Management
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho East.Thank you for taking time out of your busy schedule to write this message.We apologize for any inconvenience caused by the lobby, rooms, and cleaning.We are a small hotel with minimal facilities.We also clean the hotel every three days, replacing all sheets and other items.Depending on the plan, it is possible to have the rooms cleaned every day.Please inquire with our front desk staff.We will do our best to accommodate your request regarding the view of your room if you inquire in advance.Please note that we may not be able to arrange the room as requested.We look forward to welcoming you to our hotel again.Front Desk dejima
by A traveller
Posted Aug. 11, 2024 on Expedia
Excellent
Comment from Hotel Management
Aug. 11, 2024 by Front Takahashi, Hotel Management
Thank you for making a reservation at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very pleased to hear that you gave us a high evaluation of our hotel.We will continue to strive to improve our services to the satisfaction of our guests. Thank you again for taking time out of your busy schedule to give us your valuable comments. We hope you will visit our hotel again when you are in the neighborhood. We look forward to serving you again. Front Takahashi
by A traveller
Clean and cozy
Posted Aug. 6, 2024 on HotelsVery nice and clean but very small room. As expected in Tokyo.
Comment from Hotel Management
Aug. 7, 2024 by front desk dejima, Hotel Management
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho East.We are very pleased to receive your compliments on the cleanliness of our rooms.Regarding the size of the room, APA Hotel aims to create compact rooms.We apologize for any inconvenience this may have caused.We look forward to your continued patronage in the future.
by A traveller
Shinjuku Oasis near train station
Posted Aug. 6, 2024 on HotelsA wonderful haven during a weekend getaway to Shinjuku. Close to train station for easy check-in, luggage storage for early check-in and checkout, and numerous delicious restaurants and unique bars. Worthy of a repeat visit.
Comment from Hotel Management
Aug. 6, 2024 by Front Takahashi, Hotel Management
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very happy to hear that you gave us a high evaluation. We hope you will visit us again when you have a chance to visit Tokyo.We will continue to strive to improve our services to the satisfaction of our guests. Thank you again for taking time out of your busy schedule to give us your valuable comments. We hope you will visit our hotel again when you are in the neighborhood. We look forward to serving you again. Front Takahashi
by A traveller
Posted Jul. 31, 2024 on Expedia
Everything was good. Only downside is no laundry services.
Comment from Hotel Management
Jul. 31, 2024 by Front Desk Seki, Hotel Management
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are pleased to hear that you enjoyed your stay with us.We will make efforts to improve the laundry service based on your feedback.Currently, we are guiding you to a laundry located about 2 minutes walking distance from the hotel. A map is available at the front desk. Please let us know if you would like to use it.Thank you again for taking the time to give us your valuable feedback.We will continue to strive to be the hotel of choice for our guests.We hope you will visit our hotel again when you are in the neighborhood.We look forward to welcoming you back to our hotel.
