Note fondée sur 86 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
50 % des clients le recommandent
3,7 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 8 août 2024 sur Wotif
Very clean and comfortable
Commentaires de Gestion de l’hôtel
8 août 2024 par Dave, Gestion de l’hôtel
Thank you for your review. I will pass it on to the staff as I know they really make a great effort to ensure that our guests have a comfortable stay
3 sur 5
par un voyageur

Really, I am staying here?

Publié le 12 mai 2024 sur Hotels
Reception very dirty. Front door locked. Old and tired. Room Ok but only ok. Carpet was cleaned a few years ago and is due again. Probably would not stay again. Price way to high for what you get. At best a two star
Commentaires de Gestion de l’hôtel
12 mai 2024 par Dave, Gestion de l’hôtel
I am sorry to hear this guest did not enjoy her stay.I have spoken to our on site manager to find out any problem. What I can say is that reception is NOT dirty. The door was locked as manager was on a break. Rooms are not that old and are constantly being upgraded. The carpets are cleaned very well after each hire of room.
5 sur 5
par un voyageur

Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Dave, Gestion de l’hôtel
Thank you so much for your kind review.Our staff do their very best to make our guests as comfortable as possible and our rooms to be clean and well presented
5 sur 5
par un voyageur

Publié le 1 oct. 2023 sur Hotels
The staff were very good and polite the only complaint would be the pillows but in saying this the manager said she was in the process of buying new pillows
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Dave, Gestion de l’hôtel
Thank you for your reviewI will share with staff
4 sur 5
par un voyageur

Publié le 7 sept. 2023 sur Expedia
Great hot shower and comfy bed
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Dave, Gestion de l’hôtel
Thank you for your reviewI will share with the staff
5 sur 5
par un voyageur

Publié le 25 août 2023 sur Expedia
Spacious room, comfortable firm bed.
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Dave, Gestion de l’hôtel
Thank you for your reviewI will share with the staff
2 sur 5
par un voyageur

Publié le 14 août 2023 sur Wotif
Dirty, cockroaches,door didn’t lock properly
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Dave, Gestion de l’hôtel
Electronic doors need to be used in the listed way.Rooms are certainly not dirty as our cleaning staff are very good and would not leave a room dirty.We have regular pest control service so I doubt very much if our guest saw a cockroach.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 23 juill. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 29 juin 2023 sur Lastminute
The room was neat tidy and clean a little dated, Staff are very helpfull The outdoors ne' If this is done the more customers travelling pass will stay.ed to be tidy
Commentaires de Gestion de l’hôtel
6 juill. 2023 par Dave, Gestion de l’hôtel
Thank you for your reviewI will pass it on to the staff
3 sur 5
par un voyageur

Publié le 15 juin 2023 sur Wotif
Not a bad location, limited off street parking. Not very clean. Was long black hair on the “fresh” bed & dirty footprints in the bath. The water went cold very quickly. Only 1 out of the 4 of us got a hot shower. Reception was dodgy. Went to check out and couldn’t find anyone to give our key to. Had everything we needed though.
Commentaires de Gestion de l’hôtel
22 juin 2023 par Dave, Gestion de l’hôtel
My apologies for this.Did you inform staff about the cold water? As I have no record of a complaint.I will take this up with the staff