Ratings based on 169 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 30, 2024 on Hotels
by A traveller
Posted Jul. 12, 2024 on Hotels
by A traveller
Posted Jul. 11, 2024 on Expedia
Mandapa is an idyllic place. Beautiful and peaceful, a very friendly and very attentive staff. Delicious food in every single property restaurant. Had the best massage I have ever had.... all around incredible. It took my breath away.
Comment from Hotel Management
Aug. 19, 2024 by Desy Setiawati, Hotel Management
Dear Claudia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,Desy SetiawatiHotel ManagerMandapa, a Ritz-Carlton Reserve
by A traveller
Excellent
Posted Jun. 11, 2024 on HotelsOne of the best Ritz Carlton we have stayed around the world.
by A traveller
Posted Apr. 18, 2024 on Expedia
Comment from Hotel Management
May 29, 2024 by Reka Yanti, Hotel Management
Dear mohab ,Thank you for your 5-star review and taking the time to share your feedback.We hope to welcome you again soon.Regards,Reka YantiResort ManagerMandapa, a Ritz-Carlton Reserve
by A traveller
Posted Apr. 18, 2024 on Expedia
Having visited 32 countries in 50 years and so many hotels this is by far the best hotel I have ever been to. Hospitality and staff coordination is outstanding they answer your needs before you even ask.
Comment from Hotel Management
Apr. 25, 2024 by Reka , Hotel Management
Dear mohab,On behalf of all Mandapa, a Ritz-Carlton Reserve Ladies and Gentlemen, I would like to thank you for staying with us and for taking the time to share about your experience while staying with us.We were delighted to learn how much you enjoyed your stay and we look forward to welcoming you back to Mandapa, a Ritz-Carlton Reserve in the very near future.Best regards,Reka YantiResort ManagerMandapa, a Ritz-Carlton Reserve
by A traveller
Posted Mar. 21, 2024 on Expedia
This was the best hotel experience we’ve ever had. Everything from the beautiful environment to the attentive staff (particularly our amazing personal butler Kewin) to the amazing tours (especially our waterfall tour guide Gus De and our rafting guide whose name we unfortunately can’t remember…it began with M!) to the unique experiences they crafted for us, this was a truly luxury travel experience. Can’t wait to visit again!
Comment from Hotel Management
Apr. 25, 2024 by Reka, Hotel Management
Dear Alex,On behalf of all Mandapa, a Ritz-Carlton Reserve Ladies and Gentlemen, I would like to thank you for staying with us and for taking the time to share about your experience while staying with us. We appreciate for the special mentioned of our team members who are very grateful for the recognition to their service and dedication.We were delighted to learn how much you enjoyed your stay and we look forward to welcoming you back to Mandapa, a Ritz-Carlton Reserve in the very near future.Best regards,Reka YantiResort ManagerMandapa, a Ritz-Carlton Reserve
by A traveller
Posted Jan. 17, 2024 on Expedia
Best hotel and service. Love the food and personalized service.
Comment from Hotel Management
Aug. 28, 2024 by Desy Setiawati, Hotel Management
Dear Saeeda,Thank you for your 5-star review and taking the time to share your feedback.We hope to welcome you again soon.Best regards,Desy SetiawatiHotel ManagerMandapa, a Ritz-Carlton Reserve
by A traveller
Posted Jan. 12, 2024 on Expedia
Awesome & breathtaking views around the property! Wonderful & hospitable staff!
Comment from Hotel Management
Aug. 28, 2024 by Desy Setiawati, Hotel Management
Dear Imelda,Thank you for taking the time to let us know about your experience while staying with us. It would be such a pleasure to assist you personally to make your next stay a memorable one.Best regards,Desy SetiawatiHotel ManagerMandapa, a Ritz-Carlton Reserve
by A traveller from scarsdale
Posted Dec. 28, 2023 on Expedia
This resort is a 7 star property and in my opinion a must stay property in Ubud. It's all about the service and how they make you feel. It all starts with a warm welcome with your butler , the manager , and rest of the welcome team.
Everything was perfect! Our patih, Louis, made sure of it. We had a wonderful full day excursion, where Gudse took us to many unique places you would never find yourself. After day 1, the team at Sawah Terrace knew my order before i placed it.
Warning: you will be spoilt! One of our favorite activities was the Connect to reconnect, Dinar and Pragynaan were so knowledgeable , when we did the BalineseHerbal Healing.
The only other properties I find comparable are the Royal Mansour and Udaivillas.
Comment from Hotel Management
Jan. 2, 2024 by Reka Yanti, Hotel Management
Dear Shreya,On behalf of all Mandapa, a Ritz-Carlton Reserve Ladies and Gentlemen, I would like to thank you for staying with us and for taking the time to share about your experience while staying with us. We appreciate for the special mentioned of our team member, who are very grateful for the recognition to their service and dedication. We were delighted to learn how much you enjoyed your stay and we look forward to welcoming you back to Mandapa, a Ritz-Carlton Reserve in the very near future.Best regards,Reka YantiResort ManagerMandapa, a Ritz-Carlton Reserve
