Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
This unit is ok
Publié le 19 févr. 2024 sur HomeAwayThe good: the unit was clean and provided what we needed i.e. kitchen utensils and towels etc.
Not so good: the mattresses were uncomfortable, the futon for a couch was very uncomfortable at best and other than dining room chairs there was no other place to sit, the unit was in need of some serious updating. Was ok for 3 guys on a ski trip. NOT ski out, ski in by condo trail when there is sufficient snow. Plan to drive to parking lot or use the shuttle.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
Sugarbush Trailside
Publié le 15 janv. 2024 sur HomeAwaysmall 3br condo - very dated interior and needs more comfortable seating in the living room and better lighting at the least (especially for peak ski season pricing) The location is good for skiers as long as there's enough snow :)
par un voyageur
Sugarbush Condo
Publié le 11 janv. 2024 sur HomeAwayVery close to mountain, easy to find and great check-in process.
par un voyageur
Under Construction
Publié le 17 déc. 2023 sur HomeAwayThe home was under construction and I had to be relocated. I was doing back and forth with Vrbo and Vacasa. Vrbo offered no support and deferred to Vacasa and Vacasa called and eventually found another location that was next to active construction and har no parking until late at night when construction finished. Was texting back and forth with a Vacasa rep who just stopped replying.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Mountain retreat
Publié le 9 oct. 2023 sur HomeAwayThe place is in a great location of beautiful sugar bush. Enjoyable staying there even that we were not able to use the closets. We couldn’t open them or they were full with stuff. Besides this everything else was wonderful!
par un voyageur de Warrenton, Virginia
great place
Publié le 7 août 2023 sur HomeAwayit is a beautiful place, we are delighted
par un voyageur
Condo review
Publié le 4 sept. 2022 sur HomeAwayThe condo could have been cleaner.....spider webs and spider in the bathroom and living room. No air conditioning and the 2 spare bedroom windows did not open, in fact, one was broken. Needs updating....spare bedroom beds were not comfortable.
par un voyageur
Publié le 19 mars 2022 sur Expedia
We still had a great time but this room was a bit disappointing. It is in need of some updates. The heat was baseboard in each room. My hairdryer broke and tried to contact someone because the one in the room was very old and did not work. 2 lamps in the master bedroom did not work and only one plug in the room way across the room was there with an anciently old nonworking extension cord. Tried to contact someone no response. Our flight got cancelled came a day late tried to call and only could get on hold forever line. I had to hang up on it twice after almost 30 min holds. Got a text message about if the room was clean and responded back with issues in the room with no response. The sliding glass door had a retractable blind that had many missing pieces so could not close for privacy. Neighbors very loud last morning throwing boards off the roof from above us to the ground doing construction very disturbing. Baseboard heater blowing heat directly on a plug on the wall in my son’s room where he was charging his cell phone seemed like a fire hazard. No pot holders in the kitchen to get anything out of the oven had to use a towel from the bathroom. There was a phone number for emergency issues and non emergent issues nobody could ever be reached for non emergent because of long hold times. Also no curtains in the 2 other bedrooms. Could not use blowdryer in bathrooms plug was ancient and attached to the light above mirror so modern hairdryer plugs just do not fit it.
par un voyageur
Very clean but dated
Publié le 8 janv. 2022 sur HomeAwayVery clean, well located, and quiet.
par un voyageur
Fall Trip to Vermont
Publié le 24 oct. 2021 sur HomeAwayWe enjoyed renting this property with its unique view of the Sugarbush resort runs.
The unit was very clean, but could use some updating. The master bed was only a single mattress and so we took the mattress from the third bedroom bunk bed and doubled it up. Overall though a good experience!
