Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Weekend at Sugarbush
Publié le 2 sept. 2024 sur HomeAwayThis property is easy to find and access at Sugarbush Mountain. Communications with the property manager were efficient and all pertinent info regarding check in was excellent. There were, however, a couple of repeat items from previous reviews that were not addressed, decreasing our overall rating.
As a positive, the condo is a lot larger than in the pictures and is stocked with plenty of towels and toiletries to use. On the flip side, there was a lot of dust on shelving and furniture, and the fridge needed another cleaning. There was only one fitted sheet for the pullout couch which did not fit, and the bedding for this was, again, found on the closet floor. We brought our own sheets so we made it work. The hallway closet would still be considered unusable due to a substantial cigarette smoke smell and the beautiful, sun-filled patio remained covered in cobwebs and was quite dirty.
Overall, the condo allowed us to have a great weekend at Sugarbush as a family, but needs a bit of attention to cleanliness and housekeeping considerations. Would we stay here again? Yes, if the price reflected the absence of the above items.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. This has been forwarded to our local team to avoid future complaints. We do hope we will have another chance to host you next time. We do hope we will have another chance to host you.
par un voyageur
Great place
Publié le 21 janv. 2024 sur HomeAwayGreat location and place
par un voyageur
Just OK
Publié le 8 janv. 2024 sur HomeAwayThe property is just ok. It lacks warmth and charm of any kind. The furniture was fine but sparse and not a cozy place to hang out in. The TV didn't work, possibly dead remote batteries?the bedroom ceiling light was out. The location was walking distance to the slopes which is a positive.
Our first night was ruined because we walked in at 7pm to an unmade bed and dirty towels on the bed. Spent too much time with vacasa reps to get it resolved to no avail. We washed the bedding ourselves at 9pm. Not fun. Spoke with 3 different reps. Only the local rep was understanding, tried to be helpful and was apologetic.
If you want a simple condo to ski, this could be ok if everything is cleaned completely, and properly working. Bring your own paper towels!
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
Terri, thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
October 2022
Publié le 23 oct. 2022 sur HomeAwayVery clean and simple environment (not cluttered). Everything you need including dishwasher deter., washing machine detergent, new kitchen sponge. Pillows, bed and bedding very comfortable. Condo temperature just right for autumn. Balcony had its own spiders with big webs so we opted not to sit out. Parking space would be quite limited in a busy season. We did really like this condo. thank you
par un voyageur
Fall Foliage Trip
Publié le 12 oct. 2022 sur HomeAwayNice condo…convenient to mountain resort for dinner and festivities!!
par un voyageur
Perfectly easy
Publié le 9 mars 2022 sur HomeAwayWhile the building itself is a bit dated, this condo itself was perfect. It was bright, clean and comfortable. Very nice updated kitchen, comfortable king size bed, comfortable pull out sofa bed. The housekeepers did a fantastic job, everything was spotless. The owner has it decorated very nicely, with coat hooks and storage available.
The check in process as as easy as it could get with a door code, did not have to deal with keys.
Walkable to slopes and fitness center.
Highly recommend for anyone travelling alone or with a family.
par un voyageur
Sugarbush Mountain Condo
Publié le 15 févr. 2022 sur HomeAwayRight on the mountain. Fit 4 comfortably. Nearby shops and restaurant. Perfect for short ski weekend. Highly recommend’
par un voyageur
Sweet place walk from village and lifts
Publié le 24 janv. 2022 sur HomeAwayGreat little place.
par un voyageur
Good Location and Clean
Publié le 24 janv. 2022 sur HomeAwayGoo location for activities at and around Sugarbush.
par un voyageur
Perfect location for NYE!
Publié le 5 janv. 2022 sur HomeAwayLocation was awesome for ski in. Short walk to ski out. Had another couple stay with us on the pull out and they thought it was very comfortable. I had an issue with the ski locker, (someone took my skis out and put theirs in out locker) but the owner was very quick to resolve and provide a lock. Perfect location! Very clean, and the porch was an awesome feature. Only complaint is that the towels are very small. I could barely use it to wrap my hair. No points off though as they were still useful!
