Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2023 sur Expedia
Place is ok. Breakfast was not abundant. Clean
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Manager, Gestion de l’hôtel
Hello Annie, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.
par un voyageur
Parfait
Publié le 24 sept. 2022 sur HotelsPropreté amabilité du personnel je recommande sans souci
Commentaires de Gestion de l’hôtel
25 sept. 2022 par Manager, Gestion de l’hôtel
Hello Serge,We appreciate the comments, especially with regards to your opinion of our hotel. Please do consider us again on your next visit to the area.
par un voyageur
A fuir !
Publié le 20 août 2021 sur HotelsHôtel sale et peu entretenu. Draps sales, fuite dans la sdb, cheveux sur les serviettes et tapis de bain, aspirateur pas passé,
trous de cigarette dans dessus de lit et rideaux, traces de nourritures sur tables de nuit, etc. Personnel invisible. Impossibilité de changer de chambre pour une non fumeur. Le petit-déjeuner annoncé à emporter à cause du Covid se limitait à un sandwich douteux dans un papier gras et sale...
Commentaires de Gestion de l’hôtel
22 août 2021 par Manager, Gestion de l’hôtel
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jose,We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your feedback and would appreciate the opportunity to address any issues.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Dauda,We appreciate your feedback and are glad to hear that you had a nice stay at our hotel. Thank you for choosing to stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur de Greensboro
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Willian,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience. Your satisfaction is our top priority.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eddie, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you had a pleasant stay with us. Your comfort and satisfaction are our top priorities, and we hope to welcome you back soon for another memorable experience.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Noisy adjoining room, opening front door was a struggle, entry light switch was not working, fewer towels in room,
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Harman,We apologize for any inconveniences experienced during your stay. Your feedback is valuable and will be shared with the team to improve our services. For any further assistance or feedback, please feel free to contact our management directly. Thank you for sharing your concerns, and we hope to welcome you back for a better experience in the future.
par un voyageur
Getaway
Publié le 22 sept. 2024 sur HotelsI have been staying here to get away with my husband for baecation staycation and having a great time
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marie,We are delighted to hear that you and your husband enjoyed your baecation staycation at our hotel. Our team strives to create memorable experiences for all our guests. Should you choose to visit us again, we look forward to welcoming you back for another wonderful stay.
