Note fondée sur 379 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent hôtel
Publié le 26 juill. 2024 sur HotelsExcellent hôtel, très bien situé. Tout le confort nécessaire, et plus encore : possibilité d'utiliser des machines à laver gratuitement, goûter offert etc...
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying at Eastern House Boutique Hotel. We really appreciate your time for providing the review and it's our deep pleasure to serve you during your recent trip to Xi'an. Eastern House is making efforts to provide the best service and accommodation to each guest. Modernly decorated hotel with friendly and courteous staff, free laundry facilities, complimentary afternoon tea buffet, unlimited drinks and bottled water served 24 hours either in room or lobby area, and walking distance to the most popular attraction sites all provide convenience to your trip. We look forward to serving you again in the near future. Best Regards, Rae Liu, E.H. GM
par un voyageur
Publié le 28 mai 2024 sur Expedia
Excellent location, very professional staff, clean
Commentaires de Gestion de l’hôtel
29 mai 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Dear Valued Guest, We are honored that you have selected Eastern House for your trip to Xi＇an. We really appreciate your time for writing such a helpful review. Your feedback is quite important to us. Our professional and friendly staff is committed to ensuring that your stay is both enjoyable and comfortable. We are glad that we indeed provide courteous service that makes you satisfied. We look forward to serving you on future trips to Xi＇an. Best Regards, Rae Liu, E.H. GM
par un voyageur
Publié le 13 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2019 par E.H. Reservation Team, Gestion de l’hôtel
Dear Valued Guest, Thanks for choosing Eastern House for your recent visit to Xi’an and it’s our deep pleasure to serve you during your stay. We always make efforts to provide the best quality service to every guest so that they feel like home at Eastern House. We are glad that you indeed enjoyed the experience here. It was such a great memory for those days that we’ve spent with you. We appreciate your satisfaction and compliments from the depth of our heart and we will surely keep up with the current service level. Hopefully you loved the trip to China overall and we sincerely look forward to serving you again in the near future. Best Regards, All of Eastern House Employees
par un voyageur
Publié le 4 juill. 2019 sur Expedia
This establishment has a good standing.
Workers care well the guède but the communication is very dificulta. Workers don’t speak Inglish.
Commentaires de Gestion de l’hôtel
6 juill. 2019 par E.H. Reservation Team, Gestion de l’hôtel
Dear Valued Guest, Thanks for choosing Eastern House. We really appreciate your time for providing the feedback and it’s our deep honor to serve you during your stay. Eastern House Management pays high attention to each customer’s experience. The great location, courteous service, friendly staff, high quality amenities and facilities such as complimentary afternoon tea, unlimited bottled water and mini bar snacks in room, self-serviced laundry room, and the professional fitness room all become tangible proof of high value of Eastern House. . For instance, we have started the English training program for all of our employees. Hopefully you could communicate with our employees without language barrier,or we suggest you learn some Chinese.^_^We look forward to serving you again on your future trip to Xi’an.
par un voyageur
Publié le 12 mai 2019 sur Expedia
Belle décoration moderne. Bien situé. Insonorisation correcte. Chambre vaste et agréable.
Le seul point négatif: le portier de l'hôtel qui a un arrangement avec des taxis malhonnêtes...
Commentaires de Gestion de l’hôtel
14 mai 2019 par Reservation, Gestion de l’hôtel
Dear Valued Guest, Thanks for choosing Eastern House Boutique Hotel. We really appreciate your time for providing the feedback and it's our deep pleasure to serve you during your stay. Eastern House is aiming at providing the best service and accommodation to each guest.Thanks for your advice as we've reported your suggestion to the management team and everyone at Eastern House highly values your feedback. We look forward to serving you again in the near future. Best Regards, E.H. Management
par un voyageur de Luxembourg
Publié le 1 nov. 2018 sur Expedia
Excellente situation à l'intérieur de l'enceinte. Seul regret que le personnel ne soit pas bilingue.
Commentaires de Gestion de l’hôtel
1 nov. 2018 par E.H. Management, Gestion de l’hôtel
Thanks for staying with us.We appreciate your feedback.
par un voyageur
Publié le 5 août 2024 sur Expedia
Ho soggiornato con mia moglie in questo hotel a luglio 2024 e sono stato molto soddisfatto.
L'hotel è molto bello, le stanze moderne, il bagno ottimo, con doccia e wc separati.
La zona è ok perchè in 10 minuti siete nei maggiori punti di interesse.
Colazione ottima e presentata bene, non fosse che le brioches e il pane risultavano comunque secchi, purtroppo quel tipo di alimenti non possono essere lasciati lì più di 1 giorno, però c'erano.
Carino il the pomeridiano offerto dove abbiamo trovato anche frutta secca da mangiare.
Un pò distante la metro se dovete prenderla con i bagagli.
Commentaires de Gestion de l’hôtel
5 août 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying at Eastern House Boutique Hotel. We really appreciate your time for providing the review and it's our deep pleasure to serve you during your recent trip to Xi'an. Eastern House is making efforts to provide the best service and accommodation to each guest. Modernly decorated hotel with friendly and courteous staff, free laundry facilities, complimentary afternoon tea buffet, unlimited drinks and bottled water served 24 hours either in room or lobby area, and walking distance to the most popular attraction sites all provide convenience to your trip.Thanks for your advice as we've reported your suggestion to the management team and everyone at Eastern House highly values your feedback. We look forward to serving you again in the near future. Best Regards, Rae Liu, E.H. GM
par un voyageur
Publié le 4 août 2024 sur Expedia
Great location, breakfast, rooms and customer service.
Commentaires de Gestion de l’hôtel
4 août 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying at Eastern House Boutique Hotel. We really appreciate your time for providing the review and it's our deep pleasure to serve you during your recent trip to Xi'an. Eastern House is making efforts to provide the best service and accommodation to each guest. Modernly decorated hotel with friendly and courteous staff, free laundry facilities, complimentary afternoon tea buffet, unlimited drinks and bottled water served 24 hours either in room or lobby area, and walking distance to the most popular attraction sites all provide convenience to your trip. We look forward to serving you again in the near future. Best Regards, Rae Liu, E.H. GM
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Thank you for your stay and comments, wish you a happy life!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Very good location, within walking distance to the city wall and bell tower as well as lots of bars and restaurants.
Staff were extremely welcoming and friendly and did everything we asked very quickly. They could speak English.
The hotel offered a great laundry service which I used a few times. This was self service and very easy to use.
The hotel also offered afternoon tea for free which was a nice selection of cakes and snacks and a great way to relax after a day of exploring the city.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Rae Liu, E.H. GM, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying at Eastern House Boutique Hotel. We really appreciate your time for providing the review and it's our deep pleasure to serve you during your recent trip to Xi'an. Eastern House is making efforts to provide the best service and accommodation to each guest. Modernly decorated hotel with friendly and courteous staff, free laundry facilities, complimentary afternoon tea buffet, unlimited drinks and bottled water served 24 hours either in room or lobby area, and walking distance to the most popular attraction sites all provide convenience to your trip. We look forward to serving you again in the near future. Best Regards, Rae Liu, E.H. GM
