Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
Very clean hotel
Commentaires de Gestion de l’hôtel
3 sept. 2024 par ADMIN, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that you found our hotel very clean. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay soon!
par un voyageur
Publié le 24 juin 2024 sur Hotels
par un voyageur
Publié le 7 juin 2024 sur Hotels
par un voyageur
Publié le 17 mai 2024 sur Hotels
par un voyageur
Publié le 6 mai 2024 sur Hotels
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par ADMIN, Gestion de l’hôtel
"Thank you so much for your fantastic 10-star review on Expedia! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that we were able to exceed your expectations. We truly appreciate your kind words and recommendation. We look forward to welcoming you back for another amazing stay in the future. Thank you for choosing us!"
par un voyageur
Pessimo hotel
Publié le 13 févr. 2024 sur HotelsAlbergo non come sponsorizzato dalle foto, camere con forte odore acre, servizi minimi per non parlare della colazione: inesistente, una brioche di plastica anch'essa avvolta nella plastica e un KitKat.
Assolutamente da evitare
Commentaires de Gestion de l’hôtel
26 févr. 2024 par ADMIN, Gestion de l’hôtel
Ci scusiamo per l'odore che hai avvertito nell'hotel, e vorremmo confermare che è dovuto all'uso di prodotti per la pulizia. Stiamo lavorando diligentemente per migliorare la qualità del servizio e garantire il comfort di tutti i nostri ospiti nell'hotel. Ci dispiace anche per la tua esperienza precedente nel ristorante, che era chiuso e non era nella migliore delle condizioni. Apprezziamo la tua comprensione e fiducia, e speriamo di avere l'opportunità di dimostrare un miglioramento in futuro. Grazie per aver condiviso i tuoi commenti e le tue opinioni.
par un voyageur
Great place to stay in Umluj
Publié le 8 févr. 2024 sur HotelsGreat hotel found at last minute due to a change of travel plans.
We stayed in the panoramic apartment which was a lovely, huge space with a separate sitting area and two bedrooms.
Two minor issues:
1. The bedroom window latch and seals were broken, therefore, being right next to the sea the wind was whistling through at night.
2. The bathroom is very small and a wet room including a toilet. It’s almost impossible not to soak the entire room, including toilet roll when showing, minor, but notable.
As a top-tip, note that breakfast does not include coffee, which I accidentally found out when ordering and being charged for it! Although only around 25 SAR for 2.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Admin, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our panoramic apartment and appreciated the spaciousness and layout of the room.We apologize for the inconvenience caused by the broken window latch and seals, as well as the small size of the bathroom. Your feedback is valuable to us, and we will address these issues to ensure a more comfortable experience for our guests in the future.Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future."
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par ADMIN, Gestion de l’hôtel
Dear valued guest,Thank you for your excellent rating of 10 We are delighted to hear that you enjoyed your stay at our hotel.We are grateful for your appreciation and pleased to know that our services met your expectations. Your high rating reflects the dedication and care we put into ensuring our guests' satisfaction.We look forward to welcoming you again in the future. If you need any further assistance or would like to share additional feedback, please feel free to contact us.Thank you once again for choosing to stay with us.Best regards,
par un voyageur
Excellent stay in Yanbu
Publié le 5 sept. 2023 sur HotelsExcellent stay. The staff behaves well. Rooms and washrooms are really clean. Good value for money
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Mohammed , Gestion de l’hôtel
Dear Mr. Ayoob,Thank you for choosing our hotel for your stay in Yanbu and for taking the time to provide your valuable feedback. We are thrilled to hear that you had an excellent stay with us. It's wonderful to know that our staff provided top-notch service and that you found the rooms and washrooms to be clean.We strive to offer great value for our guests, and we're glad to hear that you feel it was worth the money. Your satisfaction is our utmost priority, and we really appreciate your positive review.We look forward to welcoming you back for another fantastic stay in the future!Best regards,Mohammed Alqahtani
