Note fondée sur 40 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
85 % des clients le recommandent
4,8 Propreté de la chambre
5,0 Service et personnel
4,9 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 6 août 2024 sur Expedia
Frankie is a fantastic host!! He made everything seamless and made it feel as if you’re in your own home in such a beautiful place! Highly recommend.
Commentaires de Gestion de l’hôtel
16 août 2024 par Rain., Gestion de l’hôtel
Thank you so much, it's all our pleasure,looking forward to seeing you next time.
5 sur 5
par un voyageur

Publié le 5 juin 2024 sur Expedia
We had a great stay at the No. 5 Valley Lodge! The staff are very accommodating and welcoming. The hotel is located very close to the West Entrance of the park and offers rides to the entrance on days you wish to explore. On our day at the resort, there were fun activities organized by the hotel, a beautiful pool overlooking the valley, and rice fields you could walk along! If we ever return to Zhangjiajie, we will be sure to return!
Commentaires de Gestion de l’hôtel
5 juin 2024 par Rain., Gestion de l’hôtel
thanks for your good review,it's all our pleasure! wish you all the best.
5 sur 5
par un voyageur

Amazing View

Publié le 4 juin 2024 sur Hotels
Amazing scenery. The resort is very well kept and has friendly staff. The hotel receptionist Rain was extremely helpful, he helped me with booking all the activities i wanted to do and explain the process i should follow and timings. He kept up with me via phone chat to make sure everything was in order. They also will provide shuttle for your own activities at an additional price
Commentaires de Gestion de l’hôtel
4 juin 2024 par Rain., Gestion de l’hôtel
Thanks for your good review,we're glad that you did enjoy here,it's all our pleasure, wish you all the best.
5 sur 5
par un voyageur

Publié le 15 mai 2024 sur Expedia
We had a wonderful stay at No. 5 Valley Lodge. The staffs were so helpful and friendly. Frankie was the best. He arranged everything for us from national park tickets, meals, transportation. Anything we ever needed. They were also available through wechat at all times if we had any questions. The hotel is far from downtown (if you want to go to other destinations) but very close to Zhangjiajie NP. Highly recommend this place and we would absolutely book again if we come back.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Rain., Gestion de l’hôtel
hello, Thank you so much, it's all our pleasure,looking forward to seeing you next time.
5 sur 5
par un voyageur

Publié le 8 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2024 par Rain., Gestion de l’hôtel
Thanks for your review,wish you all the best!
5 sur 5
par un voyageur

Publié le 7 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2023 par Rain., Gestion de l’hôtel
thanks,wish you did enjoy here.
5 sur 5
par un voyageur

Publié le 27 juin 2023 sur Expedia
We had a fantastic stay at No.5 Valley Lodge. The accommodation was fabulous, great infinity swimming pool with Mountain Views, hotel restaurant serves authentic delicious dishes. The receptionist was extremely helpful :) He contacted my via WeChat ahead of the trip to help arrange a pick up from the airport. He also arranged 2 days of tours for us with driver and guide. This was all last minute ! Thank you again, we will recommend this hotel to friends and family. Zhangjiajie is one of the most impressive scenery in China. Must visit !
Commentaires de Gestion de l’hôtel
29 juin 2023 par Rain., Gestion de l’hôtel
Hi,Daisy. thanks for your recognition.it's all our pleasure to serve you.wish you did enjoy here,did enjoy in China,and welcome to China again infuture .
4 sur 5
par un voyageur

Publié le 18 juill. 2021 sur Expedia
The resort is in a beautiful, natural location with easy access to the National Park and great views across the valley. The staff are super attentive and at least two speak very good English if needed - Rain in particular was extremely helpful. We really enjoyed the food in the Chinese restaurant (less so in the Western one) and the infinity pool is a great spot to relax if you want to give your legs a rest from hiking. The rooms are a generous size and well maintained. Overall a really enjoyable stay but maybe just a little overpriced.
4 sur 5
par un voyageur

Treehouse

Publié le 12 juill. 2021 sur Hotels
We were very well looked after by Rain who contacted us before we arrived and organised everything we needed for our stay from batteries to entrance tickets. The views were stunning, the hotel room was gorgeous and spacious, the bed was comfortable; plenty of hot water.
5 sur 5
par un voyageur

The perfect green scenery for a nature refill

Publié le 26 avr. 2021 sur Hotels
Our experience was awesome! we took a small honeymoon without kids and was a lovely stay. The hotel is really clean, the rooms were in excellent conditions. All really clean, the bed was perfect, the TV with great movies selection. Not to mention the overall place that was amazing, so much nature around us. Also the hospitality of all the people was lovely, Rain help us with everything, very nice, friendly and very helpful. The food was delicious and home made. We are looking forward to go back with our children there to enjoy that warm infinity pool over the mountains.
Commentaires de Gestion de l’hôtel
26 avr. 2021 par Susan, Gestion de l’hôtel
Dear Andrea: Many thanks for your great and positive comments, we are looking forward to seeing you again in the near future !