Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,4 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tumbaco - Quito
Publié le 28 janv. 2024 sur Expedia
Very nice and welcoming staff in all areas. Good food. There is a nice looking pool, but I never used it. Fair internet connection for Ethiopia.
Price - value is correct. The garden is very nice. You can observe monheys and many types of birds. There is access to the lake shore walk way, which is quite nice. They offer nice boat tours in the lake. This time I was not able to do, but I will probably next time. For sure I will come back. Beds are very good. Also, all found clean, however there are always coming in some ants from the gardens, what may be uncomfortable for some people. There is given free bottled drinking water every day. Housekeeping is done nicely every day. The only thing they may improve. Rusty water come out on hand wash and shower, it smells metallic rusty and has a yellow colour, probably rusted tank. Also, it would be nice to get in every room a good mosquito net installed fix as standard. Now you have to ask for it. I would suggest to sacrify one of the guest rooms in the garden to install the massage room there, just to be able to have a nicer place for this. It's definitely the best hotel option in Ziway. I will come back again.
par un voyageur de Den Haag
Publié le 24 déc. 2022 sur Expedia
As I have visited the hotel several times already, I was welcomed home by the staff, they received me with open arms and made my stay very nice again. Always in for a chat and a smile was always given. The place allows for some strolling outside to the lakeside, enjoy a drink on the terras and the food is taste. Internet is stable and available on the compound. In for coffee? Ask for the local "buna" or coffee and you will be teated with a delight.
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Central Reservation Agent , Gestion de l’hôtel
Dear LeenGreetings From Haile Hotels and Resorts Thank you for precious time to make a post-stay review on our Resort.we are glad you felt that way, providing a memorable experience will always be our priority. Hoping to have you here back again. Sincerely Abenezer T
par un voyageur de Den Haag
Publié le 29 août 2022 sur Expedia
The rooms are good, I had a spacious room and the bed was adequate, where the mattress was soft. The resort has a nice garden to stroll through, good gym and nice pool. The breakfast is typical Ethiopian and serves you county’s delights in abundance. The staff is great and certainly a place to go back too.
Commentaires de Gestion de l’hôtel
29 août 2022 par Central Reservation Agent , Gestion de l’hôtel
Dear Guest Greetings From Haile Hotels and ResortsThank you for taking your time to make a review on our resort we are delighted you had a wonderful time during your stay, we are looking forward to have you back again.Sincerely Abenezer Taeme
par un voyageur
Publié le 7 mars 2022 sur Expedia
The property needs a lot of work.
Commentaires de Gestion de l’hôtel
10 mars 2022 par Frehiwot Fekadu, Sales and Marketing Coordinator , Gestion de l’hôtel
Dear Guest,
Greetings from Haile Hotels and Resort
Thank you for taking the time to review our resort; while we are still in the early stages of development, a few of the resort facilities will need to be improved, and we will take corrective action to address this. its our pleasure to serve you here our resort, we hope to see you again on your next time trip.
With hospitality regards
par un voyageur
Reservation not honored
Publié le 23 févr. 2020 sur HotelsWe arrived at night at the hotel and they didn’t have our pre-paid reservation in their computer. So they gave us a lesser room at a higher rate. A wedding was blasting until 11pm right outside our door and there were mosquitoes inside our mosquito net. We were surprised that the quality of this chain hotel was so much lower here than in Awassa, where we stayed the night before.
par un voyageur de Berlin
Publié le 18 oct. 2019 sur Expedia
Hervorzuheben ist die Freundlichkeit des gesamten Personals, allen voran der Manager, der zu jeder Zeit hilfreich zur Seite stand. Die Lage des Haile Resort kann besser nicht sein. Naturfreunde kommen voll auf ihre Kosten.
Commentaires de Gestion de l’hôtel
23 oct. 2019 par Frehiwot F, , Gestion de l’hôtel
Dear Guest Thank you for taking your precious time to give a comment on your stay with us. We appreciate all our guests’ feedback and suggestion, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.
par un voyageur
Publié le 7 juill. 2019 sur Expedia
Stayed in the Garden rooms, & while the rooms are nice, there are no windows that can be opened except the patio door, which is open to the front. I prefer the rooms in the main building, where widows can be opened.
Commentaires de Gestion de l’hôtel
12 juill. 2019 par Frehiwot F, Group central reservation agent , Gestion de l’hôtel
Dear Guest ,
Greetings from haile hotels and resorts
we would like to thank you very much for sparing your precious time & gave us your sincere comments about our service during your stay here with us. Your comments will always help us to serve you and all of our guests better in the future.
par un voyageur
Publié le 21 avr. 2019 sur Expedia
Getting a bit tired and rough around the edges - staff not super friendly but OK - flies buzzing around the breakfast buffet food (in fact quite a few flies buzzing around Ziway) - rude pool and gym 'manager' shouting instructions to all guests. Positives: swimming pool, boat trip was fun to escape and see hippos. Generally Langano area is much nicer than Ziway. Same price as Sabana Beach resort yet Sabana Beach is idyllic.
Commentaires de Gestion de l’hôtel
3 mai 2019 par Frehiwot F, , Gestion de l’hôtel
Dear Guest Thank you for taking time to comment on your stay with us. We appreciate all our guests’ feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests. We are really sorry to hear about for all the problems you faced with our Services gym manager and will take corrective action immediately to ensure that such incidences do not continue to reoccur. We assure that this is not our standard of service delivery and the standard should have been adhered to.
par un voyageur
Brilliant spot with excellent staff
Publié le 6 janv. 2019 sur HotelsThe place is a bit hard to reach from city centre but once you are in, every equipment caters all your comfort. A tiny gym and sauna room are inviting as well as the broad and spacious swimming pool.
Room with lake view is superb as you can enjoy the sunrise from your window.
Staff is really assistant and informative plus friendly. Bell boy offered to change my normal room to the room with lake view at no extra charge.
Traditional Coffee shop is next to the lobby and you pay for only 10 birr.
Overall, I do love the place.
It's a really nice resort I've ever stayed at affordable price.
I truly recommend the place.
Commentaires de Gestion de l’hôtel
12 janv. 2019 par Yemsrach L, , Gestion de l’hôtel
Dear Guest,
Greetings from Haile Hotels & Resorts,
This is kindly to thank you for giving your precious time and feed us your constructive comment, which helps us to strive more for the best. If this is not bothering you, please notify us on trip advisor as well which is so helpful.
Hospitality Regards,
Yemsrach L,
Online Marketing & Office Coordinator
par un voyageur de Padova, Italia
Publié le 4 janv. 2019 sur Expedia
Giardino molto bello, ben curato. Posizione buona che permette piacevoli passeggiate.
Commentaires de Gestion de l’hôtel
11 janv. 2019 par Yemsrach L, Online Marketing & Office Coordinator , Gestion de l’hôtel
Dear Guest,
Greetings from Haile Hotels & Resorts,
This is kindly to thank you for giving your precious time and feed us your constructive comment, which helps us to strive more for the best. If this is not bothering you, please notify us on trip advisor as well which is so helpful.
Hospitality Regards,
